Medical Assistant (Outpatient Clinic)

There is a place for you at Highland Rivers Behavioral Health! Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities. Are you ready to make a Difference? JOB SUMMARY :The Medical Assistant (MA) will serve as liaison for the individual. The MA will complete an array of support tasks such as communication via patient portal, medication prior authorizations, return phone calls to individuals and assist the Outpatient Nurse Manager. Duties and Responsibilities include:

• Electronically send/receive records to/from individuals' PCPs. Documents within EHR all contacts/attempted contacts with PCPs.
• Uploads in the EHR, individuals' lab results, ensuring results are shared with the clinic nurse/NP/MD. Also sends the lab results to the individual via mail or within the patient portal.
• Sends health communications to individuals via the patient portal and responds to individuals' questions/inquiries received through the patient portal.
• Completes any medication prior authorizations or patient assistance applications the Doctor/NP needs completed.
• Returns phone calls to individuals DAILY when they have questions/problems about their medications/lab results/etc.
• As needed assists the Outpatient Nurse Manager with tasks such as managing the medical supplies within the clinic's medication room/nursing office, completing reviews/audits, etc.

Benefits:

• Health Insurance through the State Health Benefit Plan of GA
• Flexible Benefits such as dental, vision, life, critical illness, etc.
• Retirement Plan with employer matching
• 4 weeks of Paid Time Off with increase of accruals based on years of service
• 10 paid holidays
• 1 personal day