Patient Registration Coordinator

Job Description

Job Description

Patient Registration Coordinator - Join Our Mission to Improve Rural Mental Health Care!Rural Psychiatry Associates is seeking a Patient Registration Coordinator to join our growing team! If you are a detail-oriented, customer-focused professional who thrives in a fast-paced environment, this is your opportunity to make a meaningful impact in the field of mental health care.Why Join Us?At Rural Psychiatry Associates, our mission is to deliver high-quality mental health care to communities with limited access to services. We provide in-person and telemedicine care to patients of all ages through hospitals, clinics, schools, and senior living facilities across North Dakota, South Dakota, Montana, Minnesota, Utah, Alaska and beyond.As a Patient Registration Coordinator, you will be a vital part of our team, ensuring smooth patient registration and access to services. Your role will be essential in creating a positive patient experience from the very first interaction.The Role: What to ExpectLocation: Based in our Anchorage, AK office.Frontline Patient Support: Serve as the first point of contact for patients, helping them navigate the registration and scheduling process.Insurance & Documentation: Verify insurance coverage, obtain authorizations, and ensure accurate patient records.Multidisciplinary Collaboration: Work with clinical and administrative teams to streamline patient access.Key ResponsibilitiesGreet & Assist Patients & Visitors: Provide a welcoming and professional first impression.Collect & Verify Patient Information: Ensure accuracy in personal, medical, and insurance details.Coordinate Appointments: Schedule, confirm, and provide reminders for patient visits.Support Telehealth Services: Educate patients on the telehealth process and provide technical assistance as needed.Ensure Compliance: Maintain patient confidentiality and adhere to HIPAA regulations.Provide General Administrative Support: Assist with completing necessary forms, correspondence, and documentation.Perform Other Duties as Assigned to support clinic operations.What We're Looking ForHigh school diploma or equivalent required.Experience in scheduling appointments preferred, especially in a healthcare setting.Excellent communication skills, both verbal and written.Strong attention to detail with the ability to multitask in a fast-paced environment.Proficiency with electronic health record (EHR) systems and general computer skills.Ability to maintain patient confidentiality and adhere to HIPAA regulations.Highly organized, self-motivated, and able to work independently.Strong time management and prioritization skills.Willingness to learn and adapt to new technologies.What We OfferAs we support and care for our patients, we also prioritize the well-being of our team members. Our benefits include:Medical, Dental & Vision InsuranceLong & Short-Term Disability InsuranceLife Insurance401(k) Retirement PlanGenerous Paid Time Off (accrual based on hours worked)Paid HolidaysIf you're looking for a rewarding career in healthcare administration where you can truly make a difference, apply today!

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