Supervisor Patient Access - St. Peter's Hospital - FT Rotating Shift

Employment Type: Full time

Shift:

Description:

Supervisor Patient Access – St. Peter's Hospital - FT Rotating Shift

St. Peters Health Partners – is a member of Trinity Health. Trinity Health employs more than 120,000 colleagues at dozens of hospitals and hundreds of health centers in 21 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Position Highlights:

• Quality of Life: Where career opportunities and quality of life converge

• Advancement: Strong orientation program, generous tuition allowance and career development

• Work/Life: Positions and shifts to accommodate all schedules

• We offer great Benefits including: Competitive Pay, Paid Leave. Shift Differentials, just to name a few.

The position would entail: ​

• Supervising the Patient Access staff teams in our mission to receive and register all patients.

• Oversees daily operations of Patient Access Department

• Able to fill any departmental position as needed.

• Holds monthly department meetings.

• Assists department manager with hiring, orienting, training and maintaining department standards, including corrective actions as necessary.

• Implements departmental staffing plans to schedule and maintain adequate staffing .

• Prepares and administers annual competency reports , self- learning modules, and ensures annual health assessment completion for all direct reports.

Requirements:

• High school diploma or an equivalent, Associate degree in Accounting or Business Administration preferred.

• Minimum of two years of experience in office work, working in Pre-Service or Patient Access operations with supervisory or lead responsibilities

• Must be highly organized and able to focus in a diverse, fast-paced environment. Sit, walk and stand for long periods of time.

• Must be able to lift 30 lbs., push over 200 lbs. in a wheelchair if needed. Must have manual dexterity and visual ability for keyboarding and data entry. Hearing acuity required for patient interviews. Mental concentration is essential for accurate data collection within a multi-functional, diverse environment.

• Must be knowledgeable with various computer programs including, but not limited to Microsoft Office, UKG/Kronos, WorkDay. Experience with Epic is preferred.

• Must be able to make administrative decisions in the absence of the Manager.

Pay range: $24.60-$36.90

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.