Applied AI Customer Success Lead
Amazon Inc.
Amazon Web Services, Inc. is seeking a Sr. Customer Success Specialist for the Applied AI focus in CDS, covering End User Messaging, SES, and AI-driven communications. You’ll onboard, ramp, and optimize messaging workloads, guiding customers with technical depth and cross‑functional collaboration across sales, solutions architecture, partners, and product. You will lead adoption strategies, drive time-to-value, and build scalable playbooks that extend across portfolios, partnering with field #J-18808-Ljbffr Amazon Inc.
$213k - $288.2k
As part of the AWS Applied AI Solutions GTM organization, we have a vision... ...this by accelerating our customers' businesses through delivery... ...seeking a Sr. Manager, Customer Success who can continue to drive our... ...based solutions. You will lead the effort to provide real-time...SuggestedWorldwideFlexible hours$130k - $170k
Nitra is seeking a Customer Success Lead to develop a team of Customer Success Managers for its SMB and mid-market healthcare clients. This pivotal... ..., and expansion across Nitra’s fintech, marketplace, and AI software products. The ideal candidate will have at least 7 years...Suggested- Okta seeks a Success Insights Manager to design and deliver AI-driven, data-rich content for post-sale engagement, including customer QBRs and automated delivery plans. You’ll collaborate across Product, Data, Marketing, and Renewals to translate customer needs into scalable...Suggested
$148.19k - $198.17k
...candidate experience, please consider applying for a maximum of 3 roles within... ...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets... ...-up your career at the company leading workforce transformation in the...SuggestedFull timeRemote work$154.9k - $193.6k
...system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of... ...Qualifications:PhD in AI, computer science, data science, applied math or related technical fields10+ years of industry/academic experience...SuggestedMinimum wageFull timeWork experience placementWork at officeLocal areaRemote work$176.6k - $239k
...technical expertise to help our customers succeed. Partner teams own... ...the power of agentic AI? Do you envision a future where... ...delivery toward agreed success criteria, co-leading technical discovery across... ...we encourage candidates to apply. If your career is just starting...Contract workLocal areaFlexible hours$171k - $260k
Applied AI/ML Lead - Payments Seattle, WA, United States and 2 more Job Information Job Identification 210767723 Job Category Predictive... ...text and documents. Define evaluation strategies and success metrics, including offline validation, error analysis, robustness...Full time- JPMorgan Chase & Co. in Seattle is seeking a Vice President, Applied AI/ML Lead within Payments Technology to drive end-to-end document extraction and NLP initiatives that enhance trust, safety, and operational efficiency across our payment platforms. You will own problem...
$167.4k - $226.5k
As part of the AWS Applied AI Solutions organization, our vision is to provide business applications... ...accomplish this by accelerating our customers' success through delivery of intuitive and... ...for Guides, and shape how businesses lead agents and end-customers through the steps...WorldwideFlexible hours$152.2k - $205.9k
As part of the AWS Applied AI Solutions organization, our vision is to provide business applications... ...accomplish this by accelerating our customers' success through delivery of intuitive and... ..., ambiguous challenges.You are able to lead and partner with a variety of...WorldwideFlexible hours- Salesforce, Inc. is seeking an experienced Customer Success professional to drive value across Signature engagements in a hybrid office setting. You will act as the primary liaison for customer health, coordinate cross-functional deliverables, and champion adoption of...Work at office
$130k - $170k
...foundation for the next phase of the company. We’re looking for a Customer Success Lead to lead and develop a high‑performing team of Customer... ...retention, and expansion across Nitra’s fintech, marketplace, and AI software products. Responsibilities Lead and develop a high...Full timeWork experience placement- Salesforce, Inc. is seeking a Customer Risk Manager in Seattle to own a defined portfolio, serve as the primary escalation point for enterprise... ...and internal teams to drive risk mitigation and customer success in a hybrid, office-flexible environment. You will leverage...Work at officeFlexible hours
$128k - $160k
Secure Every Identity, from AI to HumanIdentity is the... ...of identity, including customers, employees, partners,... ...to drive lasting success.Key Identity Solutions... ...of contact.Masterfully apply technical expertise to... ...architects and technical leads.Generate repeatable technical...Work at officeLocal areaWorldwideFlexible hours- Relativity is seeking a Lead Customer Success Manager who operates at the intersection of strategic consulting and internal team leadership. You... ...execution standards for the CSM organization. You will drive AI adoption, change management, and governance in legal tech contexts...
- Relativity is seeking a Lead Customer Success Manager to own Premier Tier outcomes, coordinate cross-functional teams, and drive AI adoption in legal workflows. You will lead executive-level conversations, develop scalable playbooks, and shape renewal strategies across...Remote job
$150k - $180k
Seattle, WACustomer Success - CSM /Full-time /RemoteCompany... ..., and agentic AI into a single modern experience... ...(TAM) to join the US Customer Success team. The TAM... ...that ourcomeo Plan and lead QBRs/EBRs with analyst,... ...you are interested in applying for employment with Anomali...Full timeLocal areaRemote workFlexible hours$182.8k - $247.3k
As part of the AWS Applied AI Solutions organization, we have a vision... ...this by accelerating our customers’ businesses through delivery... ...Strategic Technical Engagements — Lead comprehensive technical deep-... ...inference. Enable Customer Success — Support customers in implementing...WorldwideFlexible hours$179k - $246k
Secure Every Identity, from AI to HumanIdentity is the... ...of identity, including customers, employees, partners,... ...customer engineering leads, product architects,... ...technical advisor.Masterfully apply technical expertise in... ...with Customer Success and Engineering.Advocate...Work at officeLocal areaWorldwideFlexible hours- Docusign is seeking a CS Strategy & Operations Manager to drive critical business insights and performance across North America and LATAM. The role partners with CS GTM and regional leaders to improve efficiency and strategic outcomes in a fast-paced environment. You will...Work at officeRemote work
- Pelico seeks a results-driven Customer Success/Operations leader to own the success of enterprise customers from signing to measurable ROI, in some of the world’s most complex manufacturing environments. You’ll work with senior operators to diagnose challenges, drive adoption...
- Cornerstone Building Brands is seeking a Customer Success Supervisor to lead a team delivering premier service for direct and indirect customers. You’ll align with Sales, Operations and Customer Partners to drive outcomes while developing your team. This hybrid role is...2 days per week
$80k - $130k
Getgrid is seeking a Head of Customer Experience & AI Operations to redefine how customer support functions leveraging AI and automation. You will design AI-powered workflows and lead a team to improve customer satisfaction while scaling operations. The ideal candidate...$148.7k - $201.2k
Amazon Customer Service is reimagining the associate experience... ...Program Manager to lead program execution... ...'ll own how we deliver AI-native capabilities—orchestrating... ...is a ground-up build applying new approaches to... ...established playbooks. Success requires driving technical...Flexible hours$140k - $160k
...create the actions that determine success or failure.Founded in 2014 in... ...by bringing brands and customers closer together.About The Role:As a Customer Strategy Lead, you will bring world-class insights... ...applicants from all backgrounds to apply. All qualified applicants will...Temporary workWork at officeImmediate start- WRITER is seeking a customer success professional to own deployment and activation across a diverse... ..., and design programs that translate AI investments into measurable outcomes. The... ...strategic collaboration with a Transformation lead. Hybrid work in Seattle or San Francisco...
$99.2k - $181.2k
...and a passion to help customers operate their plant more... ...effectively with Phaidra’s AI supervisory control... ...Architects, Strategic Account Lead, and members of the... ...that will help you be successful at your job. You will... ...perks listed above do not apply to temporary employees...Remote jobContract workHome office$179.9k - $243.4k
...to shape the trajectory of applied AI and build breakthrough solutions... ...what's possible for customers?We are seeking an experienced... ...cross-functional teams toward successful execution, and maintain accountability... ...improvement- Experience leading engineering discussions...Flexible hours$177k - $239.4k
Customer experience is at the heart of all we do at Amazon, as we strive to be Earth's most... ...network. Amazon Connect is the cloud-based, AI-powered contact center service that... ...information. If the country/region you’re applying in isn’t listed, please contact your Recruiting...Flexible hours- ...that’s all about the Experience. For us, customer experience is not an add-on; it’s foundational... ...of a brand’s voice and purpose. We help leading brands create and deliver the right... ...1+ years of experience in Conversational AI, CCaaS, and FDE (Forward Deployed Engineer...Live inWork at officeLocal area
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