Retail Sales Associate

Retail Sales AssociateThe Retail Sales Associate delivers world-class customer service to customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises valued customers by providing accurate information on our products, services, and best-value options, and demonstrates confidence by knowing industry best practices. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, eligible to be a public notary, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business as quickly as possible.ResponsibilitiesDelivers outstanding customer service to walk-in customers and telephone inquiriesContinuously practices good listening skills with customers, UPS Store team members, and leadershipTakes ownership of the customer's shipping needs and offers viable solutionsTakes action to learn all product and service offerings, alternative solutions, and industry trendsOperates all equipment, software, and devices expertly and is willing to teach othersMaintains a clean, organized, and safe working environmentPerforms other duties as assignedQualificationsAble to lift 40+ poundsHigh school diploma or GED requiredRetail/customer service experienceGood communication and people skillsAble to cross-sell and up-sell products and servicesExcellent packing skillsStrong computer skills, including Microsoft Office and Adobe SuitesOutstanding phone skillsStrong verbal and written communication skills, including spelling and mathPrompt, reliable, and responsibleEligible to be a Public Notary