General Manager
IHOP
The General Manager directs the operation of an assigned unit by performing the duties outlined below: Essential Duties and Responsibilities:
- Develop and maintain professional functional working relationships with IHOP restaurant hourly Team Members, Corporate and Regional Team Members, and guests.
- Implement IHOP 101 Training program for all restaurant hourly Team Members to improve unit operations and the guest experience.
- Execute annual financial, local restaurant marketing, guest service, and human resource objectives, strategies and tactics for assigned unit as defined by the current Standard Operating Procedures (SOP) and current operations plan.
- Manage the restaurant floor and focus on regular contact with guest. Maintain the frequency of guest complaints within acceptable limits and handle complaints in a professional and timely manner. Ensure approved guest feedback system is in use and acted upon.
- Comply with federal, state and local regulations that are applicable to assigned unit.
- Recruit, train and retain Team Members in accordance with the current SOP and operations plan for the assigned unit. Maintain turnover within acceptable limits. Conduct on-going coaching and administer the restaurant hourly compensation plan. Assure the performance appraisals and merit increases (if applicable) are given as scheduled. Properly document performance problems. Communicate and enforce policies on 1)sexual harassment 2)discrimination, and 3)diversity. Maintain crew member appearance and uniform standards.
- Ensure food is in compliance with SOP in the areas of specifications, recipes, plating and garnishes. Ensure food is presented well and served at appropriate temperatures, within standard ticket times.
- Ensure adequate levels of food, paper, kitchen, safety, janitorial, uniform, linen and miscellaneous supplies. Set and adhere to pars. Order food on a timely basis. Keep inventory to a minimum with no out-of-stock items.
- Ensure the proper operational condition of equipment, building structure and premises according to federal, state and local regulations and the SOP. Keep appliances and equipment well maintained. Keep smallwares, glassware and china adequately stocked. Maintain the interior and exterior appearance of the restaurant.
- Ensure safety and sanitation practices are maintained according to federal, state and local regulations and SOP. Ensure that food is properly stored (labeled, dated and rotated) and proper temperatures are maintained. Enforce and monitor a deep cleaning schedule. Train Team Members on proper personal hygene and food handling.
- Develop and maintain a safety program in the restaurant that incorporates a safety committee, safety meetings and information on the use of safety tools and procedures. Keep the frequency of accidents within acceptable limits.
- Maintain a safe and secure restaurant. Keep the back door of the restaurant and the doors to the office locked at all times. Control guest checks and follow proper register/cash-handling procedures.
- Implement national and local marketing promotions, including the use of the correct Point of Purchase (POP) materials, posters and placemats. Keep menus clean and in good condition. Use Family Friendly promotional items as described in the Family Friendly section of the SOP.
- Complete all required reports and paperwork. Handle paperwork accurately and on a timely basis. Maintain personal files with appropriate employment and legal documents.
- Perform other duties a assigned.
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the General Manager in Florence, SC vacancy
- ...Assistant General Manager As an Assistant General Manager, you will manage Shift Managers, Servers, Bartenders, and Service Assistants. In partnership with the General Manager, you’ll help ensure that your restaurant is at the top of its game. You will also focus on guest...SuggestedWeekly payShift work
BWW USA BWW Resources LLC
Florence, SC4 days ago $50k - $60k
...Position Overview: We are looking for an Assistant General Manager who embodies strong leadership qualities to assist in guiding all operations at our wash location. This role is pivotal in overseeing operations, driving sales, and managing employee relations. As an Assistant...SuggestedImmediate startFlexible hoursPrime Car Wash Jacksonville
Florence, SC1 day ago- ...This is the place to start the next phase of your restaurant management career. Whether you grow in our system here or your game-plan... ...GAME TIME ENERGY, LIFETIME EXPERIENCE As an Assistant General Manager, you will manage Shift Managers, Servers, Bartenders,...SuggestedWeekly payWork at officeShift workNight shift
Buffalo Wild Wings
Florence, SC5 days ago - ...Join to apply for the General Manager 39402 role at Dhanani Group Inc Who We Are We are a GROWING Pizza Hut franchisee with upward mobility. As one of the largest Pizza Hut franchises, we are dedicated to achieving customer satisfaction as well as providing career...SuggestedFull timeAll shiftsFlexible hoursShift work
Dhanani Group Inc
Florence, SC3 days ago - ...Join to apply for the General Manager role at McDonald's This job posting is for a position in a restaurant owned and operated by an independent franchisee (Ice Age Management, Inc) and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and...SuggestedFull timeFlexible hoursShift work
McDonald's
Florence, SC3 days ago $50k - $65k
Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness...Full timePart timeFlexible hoursShift work$40 per hour
...Haircuts is Hiring Top Tier Salon Leaders for Top Tier Pay! JOB DESCRIPTION We are seeking a motivated and experienced Assistant Salon Manager to join our Sport Clips team in Florence, SC (Next to Five Guys). The ideal candidate should be a licensed hair stylist and have a...Hourly payFull timePart timeFlexible hoursSport Clips
Florence, SC4 days ago- ...Manager, Fulfillment Center Operations page is loaded## Manager, Fulfillment Center Operationslocations: USA, SC, Florence: QVCtime type... ...@qvcgrp.com for assistance.If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on...Hourly payLocal areaWorldwideRelocation package
QVC
Florence, SC2 days ago $50k - $62k
...better chicken' fast-casual segment. This is a great opportunity for starting and growing a career in the restaurant field. Our General Managers offer fast, accurate, and friendly ordering experience. A genuine interaction that leaves our guests feeling satisfied and...Hourly payFull timeCasual workRelocationAll shiftsFlexible hoursShift workNight shiftDay shift$82k - $87k
...Serve as technical "go to" as point of contact for maintenance management to keep plant running at peak efficiency. Coordinate/... ...boilers, and facilities. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures...Ruiz Food Products
Florence, SC1 day ago- Job Description Job Description Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as ...Hourly payFull timePart timeCasual workLocal areaShift work
$63.6k
...environments where standing, walking, and having on-the-production floor conversations are common as a supply chain leader. As an Area Manager, you will be responsible for engaging, leading and developing your team in a warehouse environment. Your main focus will be...Hourly payFull timeWork at officeRelocation packageShift workNight shiftAmazon
Florence, SC3 days ago- ...details and benefits below Legendary leadership certifies that our food, service, people and atmosphere are the best. Our Restaurant Managers lead and inspire the service and culinary teams to deliver the ultimate steakhouse experience… every guest, every time. They bring...Weekly payFlexible hours
RARE Hospitality Management, LLC.
Florence, SC2 days ago - ...increase profits, provide superior service and have a passion for being the best in the business. As leaders and role models, our managers set the tone for the fun, family environment in our restaurants. Our managers enjoy a stable environment and flexible schedules that...Flexible hours
Wendy
Florence, SC1 day ago - ...certified technicians providing a variety of mechanical services, as well as tire services. Job Description The Automotive Service Manager, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values...
Express Oil Change & Tire Engineers
Florence, SC2 days ago $80k
...Tier Salon Leaders for Top Tier Pay! JOB DESCRIPTION Our salon in Florence, SC - (Next to Five Guys) is looking for a talented Salon Manager who loves to help their team of hair stylist achieve their best lives while making a lasting impact onthe communities they serve!...Full timePart timeFlexible hoursSportsclips
Florence, SC1 day ago- ...selection, lease negotiations, and office buildout Align teams, staffing, and operations to ensure successful market entry Lead and manage the Marketing, Sales, and Intake teams, ensuring alignment with expansion goals and driving performance across all locations...Work at officeLocal areaImmediate start
Comfort Keepers group
Florence, SC1 day ago $100k - $130k
...Business Development Manager – DGI Supply Join to apply for the Business Development Manager role at DGI Supply . SUMMARY: The Business Development Manager is responsible for identifying and gaining business opportunities within new customers and building market share...DGI Supply
Florence, SC2 days ago- ...about being independent, having fun, and making new friends. As an Assistant Restaurant Manager, you are second in command of a $1 million+ business. Working with your Restaurant General Manager, you grow the business by making our customers’ day. And when you do, you get...
Snagajob
Florence, SC2 days ago - ...seeking an experienced Business Development Director in health care with post continuum success in volume growth. This role involves managing a clinical sales team - ability to teach and coach sales approaches is a must! Acknowledged and Appreciated for your expertise in...Full timePart timeLocal areaFlexible hours
Encompass Health
Florence, SC1 day ago - ...Job Description The client seeks a Senior Human Resources Manager, an effective communicator capable of working independently. Your job will be to partner with management to meet corporate objectives, enhance productivity, and boost morale. Will have human resources oversight...Hourly payLocal area
Image Associates Inc
Florence, SC2 days ago $13 per hour
...your ability to achieve personal and productivity goals. You will assume leadership and managerial responsibilities when the Store Manager and Assistant Manager are absent. Artificial intelligence is not used for the process of screening, assessing, or selecting applicants...Weekly payPart timeFlexible hoursNight shiftFoot Locker
Florence, SC2 days ago- Job Description Position: Loan Operations Specialist The Loan Operations Specialist provides administrative and operational support for the bank’s lending department. This position is responsible for processing loan documentation, maintaining accurate loan records, monitoring...Work at office
Carolina Bank and Trust Company
Florence, SC2 days ago - ...a proven leader with a strong drive to succeed? Do you believe it is important to work hard but also have fun doing it? As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe that our success...
Sally Beauty
Florence, SC7 days ago $18.98 - $19.23 per hour
...Store Manager Hourly rate ranges from $18.98 - $19.23 per hour and is dependent upon qualifications and experience. Benefits include: Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Monthly Sales Bonus, Yearly Shrink Bonus, Champions...Hourly payLocal areaSpencer Gifts
Florence, SC5 days ago- ...and customer obsessed , say “I do” and apply today! As the Store Manager you will build and retain a high performing team, create a... ...The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification...Full timeAll shiftsShift work
David
Florence, SC2 days ago $65k - $75k
...hospitality organization as we launch an exciting new fast-casual concept in the Savannah market. We're seeking an exceptional General Manager with premium brand experience to help establish best-in-class operational standards and build a culture of service excellence from...Casual workLocal areaThe Restaurant Zone
Florence, SC3 days ago- ...Plumbing Operations Manager Quality Service Company, LLC Florence, SC Lead Our Plumbing Department High-Earning Leadership Role Hands-On & High-Impact Are you a strong, decisive leader with deep commercial plumbing experience who is ready to take full ownership of an entire...Work at officeMonday to Friday
Quality
Florence, SC1 day ago - ...employee discount Compensation includes base pay, sales commission, and bonus potent ial* JOB SUMMARY To recruit, hire, train, and manage store personnel to achieve store and personal sales goals, control expenses, and to protect company assets while pursuing growth opportunities...Full timeNight shiftWeekend work
Ocean State Job Lot
Florence, SC4 days ago - ...Deposit Operations tasks. System Report Review - Review of Synergy Reports. Scanning & Indexing – Scanning work and efficiently manage process workflows to enable bank associates to access information quickly. Subject Matter Expert - Subject matter expert for...Temporary workWork at officeRemote workMonday to FridayRotating shiftWeekend work
First Reliance Bank
Florence, SC3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to General Manager. Be the first to apply!
