ADR Case Management Lead & Team Coach

JAMS, Inc. is seeking a results-driven ADR Specialist / Senior Case Manager to oversee the case management of assigned associates and serve as SME in arbitration. You will lead a team, ensure files are managed to the highest standard, and collaborate with panelists to align with client goals. This role partners with HR on hiring and training, coaches associates, supports business development, and maintains professional client relationships, ensuring exceptional service and operational excellence #J-18808-Ljbffr JAMS, Inc