Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Future Opening: Overnight Member Services Representative

$18 - $22 per hour

Planet Fitness

Overnight Member Services Representative

The Overnight Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day's shift for that business day as well as creating an accurate bank deposit.

Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Assist and contribute to ensuring the neatness and impeccable cleanliness in all areas of the club.
  • Handle all Member Services related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
    • Facilitate needed updates to member's accounts.
    • Respond to member questions and concerns in a timely and professional manner
    • Elevate to Shift Leader, Assistant Manager or Manager as needed.
  • Minimum 16 hour work week

Qualifications/Requirements

  • Punctuality and reliability are mandatory.
  • The ability to multi-task is essential.
  • Basic computer proficiency.
  • Upbeat and positive attitude!
  • Ability to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • Current CPR Certification required.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.

Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Ability to work 3rd shift (overnights).
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.

Schedule

  • Monday 12am - 6am
  • Monday 10pm - Tuesday 6am
  • Tuesday 10pm - Wednesday 6am
  • Wednesday 10pm - Thursday 6am
  • Thursday 10pm - Friday 6am

More Benefits

  • Potential For: Weekly Attendance & Performance Bonus, Bi-Weekly Team Bonus & Monthly Mystery Shop Bonuses
  • FREE Black Card membership after 30 days of employment
  • Eligible for 50% Company paid benefits after 90 days of employment
    • Medical
    • Dental
    • Vision
    • Paid Personal Time (after 6 months)

Compensation: $18.00 - $22.00 per hour

Planet Fitness
Vacancy posted 6 days ago
Similar jobs that could be interesting for youBased on the Future Opening: Overnight Member Services Representative in Malden, MA vacancy
  • $18 - $22 per hour

    Future Opening: Overnight Member Services Representative Replies within 24 hours Bonus based on performance Health insurance Opportunity for advancement Job Summary The Overnight Closer (Member Services Representative) will be responsible for creating a positive member... 
    Night shift
    Hourly pay
    Local area
    Shift work

    Planet Fitness - United FP Management, LLC

    Chelsea, MA
    5 days ago
  • $16 per hour

     ...Member Services Representative Central Sq - Cambridge, MA 02139 Overview Salary Range $16.00 - $16.00 Hourly Position Type Part Time...  ...include Free Black Card gym membership. Day, evening, or overnight shifts. Career growth opportunities. Discounts on... 
    Night shift
    Hourly pay
    Part time
    Shift work
    Day shift
    Afternoon shift

    Planet Fitness (Retail)

    Cambridge, MA
    6 days ago
  • $18 - $22 per hour

     ...Training & development Job Summary The Overnight Member Services Representative will be responsible for creating a positive member experience...  ...cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50... 
    Night shift
    Hourly pay
    Full time
    Local area
    Shift work
    Day shift

    Planet Fitness

    Malden, MA
    more than 2 months ago
  •  ...Fitness is looking for Membership Sales Representatives to join our growing team. Come change...  ...for growth & career advancement. The Opening Membership Sales Representative will be...  ...opening of the club at 5 am Greeting all members and guests with a smile Driving... 
    Suggested
    Flexible hours
    Shift work

    Fitness Holdings - Crunch Fitness

    Roslindale, MA
    29 days ago
  •  ...Overnight Customer Service Representative 1 Park Street, Chelsea, MA This job is located at 1 Park Street, Chelsea...  ...that it’s our exceptional team members who go above and beyond every day....  ...in building your career at PLS? Get future opportunities sent straight to your... 
    Night shift
    Contract work
    Local area
    Flexible hours
    Afternoon shift
    Early shift

    PLS Financial Services

    Chelsea, MA
    5 days ago
  • $18 - $25 per hour

     ...individual to provide exceptional customer service to our current and future customers. This position revolves...  ...not required.  The following is a representative list of duties and responsibilities...  ...~Communicate with service team members to ensure customers' needs are met... 
    Hourly pay
    Full time
    Part time
    Work experience placement
    Local area
    Immediate start
    Monday to Friday
    Flexible hours

    Lawn Doctor

    Somerville, MA
    22 days ago
  •  ...career growth opportunities ~ Growth and promotion within Crew Member roles ~90% of our Managers started as a Crew Member ~...  ...Take pride in being responsible workers Able to multi-task Open the store in the mornings Morning prep work - turn on equipment... 
    Full time
    Temporary work
    Day shift

    Dunkin'

    Cambridge, MA
    3 days ago
  •  ...Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level...  ...us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states... 
    Part time
    Local area
    Shift work
    Weekend work

    Planet Fitness

    Wilmington, MA
    more than 2 months ago
  •  ...Medicare Member Service Representative Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people...  ...Required shifts; M-F shifts will fall between 8a-8p ET, must be open based on business needs Shifts; 8:00a-4:30p ET or 11:30... 
    Work experience placement
    Local area
    Remote work
    Shift work

    Salem Hospital NSMC

    Somerville, MA
    2 days ago
  • $23.46 per hour

     ...Office Service Representative II Job Locations US-MA-Boston...  ...ID 2026-21228 # of Openings 1 Category (Portal...  ...Package and process outgoing overnight items, i.e. Federal Express...  ...connecting with you in the future! By joining our Talent Network... 
    Night shift
    Full time
    Work at office
    Local area

    Canon U.S.A., Inc.

    Boston, MA
    6 days ago
  •  ...Crew Member Position The Crew Member position is responsible for delivering excellent guest service, preparing food and beverages according to Brand standards, and supporting daily...  ..., and safety guidelines Assist with opening, closing, cleaning, and stocking duties... 
    Hourly pay
    Shift work

    Dunkin'

    Watertown, MA
    4 days ago
  • $17 - $25.4 per hour

     ...Provides overnight support for assigned team to include receiving and preparing...  ...courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be...  ...cleanliness and safety standards. Performs opening, mid, and closing duties as... 
    Night shift
    Hourly pay
    Full time
    Part time
    Seasonal work
    Immediate start
    All shifts
    Flexible hours

    Whole Foods Market IP. L.P.

    Melrose, MA
    1 day ago
  • $300k

     ...Our overnight team works behind the scenes and plays an...  ...Provide incredible service to our customers Keep...  ...a foundation for their future. The program has awarded...  ...current and former service members, and is committed to...  ...Organic Farm Team (Video, Opens in Modal) Cultivating... 
    Night shift
    Full time
    Part time
    Traineeship
    Internship
    Summer internship
    Local area
    Immediate start
    Worldwide
    Home office
    Relocation package
    Flexible hours
    Shift work

    Wegmans Food Markets

    Medford, MA
    8 hours ago
  • $17 - $25.4 per hour

     ...and meetings. Provides excellent customer service, addresses needs of customers in a timely...  ...and safety standards. Performs opening, mid, and closing duties as assigned; ensures...  ...clear and respectable manner to fellow Team Members, customers, and vendors. Ability to meet... 
    Night shift
    Hourly pay
    Full time
    Part time
    Seasonal work
    Immediate start
    All shifts
    Flexible hours
    Shift work

    Whole Foods Market IP. L.P.

    Arlington, MA
    1 day ago
  • $17 - $25.4 per hour

     ...Provides support as a member of the Produce team to include receiving and preparing product...  ...courteous, friendly, and efficient service to customers and Team Members at all times...  ...cleanliness and safety standards. Performs opening, mid, and closing duties as assigned; ensures... 
    Night shift
    Hourly pay
    Part time
    Seasonal work
    Immediate start
    All shifts
    Flexible hours
    Shift work

    Whole Foods Market IP. L.P.

    Cambridge, MA
    1 day ago
  • $17 - $25.4 per hour

     ...Overnight Support Team Member Provides overnight support for assigned team to include receiving and...  ...providing courteous, friendly, and efficient service to customers and Team Members at all...  ...and safety standards. Performs opening, mid, and closing duties as assigned;... 
    Night shift
    Hourly pay
    Full time
    Part time
    Seasonal work
    Immediate start
    All shifts
    Flexible hours

    Whole Foods

    Melrose, MA
    2 days ago
  • $17 - $25.4 per hour

     ...Produce Team Member Provides support as a member of the Produce team to include receiving...  ...courteous, friendly, and efficient service to customers and Team Members at all times...  ...cleanliness and safety standards. Performs opening, mid, and closing duties as assigned;... 
    Night shift
    Hourly pay
    Full time
    Part time
    Seasonal work
    Immediate start
    All shifts
    Flexible hours
    Shift work

    Whole Foods

    Arlington, MA
    2 days ago
  • $22.12 - $23.56 per hour

     ...Future Sales Development Representative Opportunities Waltham, MA or Fort Collins, CO At Constant Contact...  ...While we don't have an immediate opening for this role, we're always looking...  ...We encourage and support our team members to learn different aspects of the business... 
    Work at office
    Immediate start
    3 days per week

    Constant Contact, Inc.

    Waltham, MA
    5 days ago
  • $22 - $25 per hour

     ...Member Services Representative-Dorchester Interact with and serve our membership in account opening, transaction processing, deposit and loan product referrals, and other member needs and services. Adhere strictly to all BSA/AML/OFAC and security practices to safeguard... 
    Hourly pay
    Work at office

    Tremont Credit Union

    Roslindale, MA
    4 days ago
  • $18 per hour

     ...Front Desk CSR will also assist the Associate Supervisor in opening and closing the service center. Essential Duties and Responsibilities Assist...  ...professional under every circumstance with patrons and staff members. Must maintain a good attendance record. Education High... 
    Hourly pay
    Weekly pay
    Full time
    Work at office
    Monday to Friday
    Shift work
    Weekend work
    Day shift

    Partnership Employment

    Saugus, MA
    5 days ago
  •  ...Member Services Representative The West Suburban YMCA is seeking enthusiastic member services representatives to join our team at our Wells Ave...  ...opportunities to pick additional shifts include: weekday openings 5am-9am, weekday day shifts, weekday closings 6-10pm,... 
    Part time
    Immediate start
    Shift work
    Weekend work
    Day shift
    Weekday work

    West Suburban YMCA | Newton, MA

    Newton, MA
    3 days ago
  • $21.5 per hour

     ...premium products and services in both medical...  ...and help shape the future of cannabis. New Store Opening Lead Store...  ...and participate in overnight audits. Maintain...  ...Curaleaf Team Members need a minimum of...  ...described here are representative of those that must... 
    Night shift
    Hourly pay
    Permanent employment
    Full time
    Flexible hours
    Shift work
    Afternoon shift
    Weekday work

    Curaleaf

    Cambridge, MA
    4 days ago
  •  ...Description Benefits: ~ Employee discounts Position Title: Member Services Representative Reports To: General Manager Classification: Part-...  ...all policies and procedures in the Employee Handbook. Opening and closing duties. Attend any employee training... 
    Part time

    Fitness Holdings - Crunch Fitness

    Lynn, MA
    20 days ago
  • $21 per hour

    ## Member Service Representative - Hinsdale NHApplylocations: HinsdaleWMtime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR1012...  ...maintaining proper security and exercising good judgement.* Open and close member accounts.* Provide outstanding service,... 
    Flexible hours

    Service Credit Union

    Boston, MA
    4 days ago
  • $21.5 per hour

     ...DCU's Success Sharing and business goals by identifying member's needs, providing service excellence and helping members achieve their financial goals...  .... Understand and explain all DCU products and services. Open new memberships, accounts and loans utilizing established... 
    Hourly pay
    Full time

    Digital Federal Credit Union

    Burlington, MA
    6 days ago
  •  ...contact us today! The Spirit of the Position: The Customer Service Representative greets and creates a welcoming atmosphere for our customers...  ...supervision Able to communicate professionally and effectively. Open to feedback, differing opinions and other points of view.... 
    Night shift
    Work at office
    Local area
    Flexible hours
    Shift work

    LAZ parking

    Woburn, MA
    9 hours ago
  •  ...the frontline of WOW! Customer Service, ensuring that customers find...  ...environment. Support team members and demonstrate leadership in...  ...ASE) Certification. Since opening our first store in 1979,...  ...help you succeed and drive your future. Benefits at AutoZone AutoZone... 
    Night shift
    Full time
    Temporary work
    Part time
    Local area
    Flexible hours
    Day shift

    AutoZone

    Revere, MA
    4 days ago
  • $23.46 per hour

     ...assigned. Responsibilities CUSTOMER SERVICE · Insures total customer satisfaction...  ...) · Package and process outgoing overnight items, i.e. Federal Express, UPS, etc.,...  ...54 AM) Requisition ID 2026-21228 of Openings 1 Category (Portal Searching) Customer... 
    Night shift
    Full time
    Work at office

    Canon Business Process Services

    Boston, MA
    1 day ago
  • $15 - $16.5 per hour

     ...Store 4707500: 448 Salem St, Wakefield, Massachusetts 01880 Shift Availability Days & Evenings & Overnight Time Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work... 
    Night shift
    Weekly pay
    Temporary work
    Part time
    Local area
    Flexible hours
    Shift work
    Afternoon shift

    Circle K Stores, Inc.

    Wakefield, MA
    4 days ago
  • $15 - $16.5 per hour

     ...Information 4707500: 448 Salem St, Wakefield, Massachusetts 01880 Shift Availability Days & Evenings & Overnight Time Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged... 
    Night shift
    Weekly pay
    Temporary work
    Part time
    Local area
    Flexible hours
    Shift work
    Afternoon shift

    Circle K

    Wakefield, MA
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Future Opening: Overnight Member Services Representative. Be the first to apply!