Contents Restoration Technician
Blue Kangaroo Packoutz of Rochester NY
Job Description
Job Description
Job Description: Contents Restoration Technician
Job Summary
Blue Kangaroo Packoutz is seeking a detail-oriented and compassionate Contents Restoration Technician to join our disaster recovery team. When our clients experience a fire, water, or mold disaster, you will be on the front lines helping to rescue, inventory, clean, and restore their personal belongings. The ideal candidate has a strong work ethic, high attention to detail, and the ability to treat our customers' possessions with the utmost care and respect.
Key Responsibilities
- Pack-Outs & Inventory: Safely handle, wrap, and pack personal belongings, furniture, and delicate items from residential and commercial properties.
- Digital Documentation: Use digital inventory software (e.g., iCat, Encircle) to photograph, barcode, and catalog all items leaving the loss site.
- Cleaning & Deodorization: Clean and restore damaged items at our facility using specialized equipment (ultrasonic cleaners, ozone chambers, specialized hand-cleaning techniques).
- Repacking & Storage: Carefully repack cleaned items into fresh boxes, update the digital inventory, and safely store them in our climate-controlled vault.
- Pack-Backs: Transport and carefully reset restored contents back into the customer’s home or business once property repairs are complete.
- Customer Service: Communicate professionally and empathetically with property owners going through stressful situations.
- Facility Maintenance: Assist in keeping the contents cleaning facility, workstations, and company vehicles clean, stocked, and organized.
Requirements and Qualifications
- High school diploma or equivalent.
- Valid driver’s license with a clean driving record.
- Ability to pass a background check and drug screening.
- Previous experience in restoration, moving, packing, or professional cleaning is a plus, but we are willing to train the right candidate.
- Comfort using smartphones or tablets for inventory software.
- Excellent organizational skills and meticulous attention to detail.
- Strong teamwork and communication skills.
Physical Demands
- Ability to lift, carry, and move items weighing up to [50] lbs on a regular basis.
- Stamina to stand for extended periods, bend, kneel, and climb stairs.
- Must be comfortable working in environments that may have smoke damage, water damage, or mold (Personal Protective Equipment - PPE is provided).
Benefits
- Paid Time Off (PTO) and Paid Holidays
- Training and IICRC Certification opportunities
- Company apparel provided
Vacancy posted 2 days ago
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