Medical Front Office Specialist - Patient Concierge
US Heart and Vascular
Medical Front Office Specialist (2619) HeartPlace - Frisco - Frisco, TX 75034; HeartPlace - Allen - Allen, TX 75013; HeartPlace - Plano West - Plano, TX 75093 Overview Position Type: Full Time Job Shift: Day Education Level: High School Diploma/GED Travel Percentage: Up to 10% Category: Other Positions Description US Heart and Vascular is in need of a full time Medical Front Office Specialist to join our team at HeartPlace in Frisco, TX. Responsibilities Registers all new patients at time of check‑in and enters data in computer system. Ensures all established patients have updated and accurate demographic information. Requests co‑pays, patient balances and coinsurance from patients at time of arrival. Provides support for all incoming calls to the clinic. Communicates the arrival of patients to the clinical area. Successfully completes the pre‑certification/pre‑authorizations process prior to the patient arrival. Prepares charts/paperwork for next day’s patients. Supports the check‑out process of the clinic. Calculates and totals charge amount; collects co‑pays and deductibles, informs patient of the charge for services. Supports the scheduling process of the clinic. Performs all other duties as required. Required to move between locations as needed. Requirements 1 year of medical front desk and customer service experience is required. 6 months of EMR experience is required. ECW or Athena preferred. 6 months of obtaining prior authorization experience is required. About Dallas/Fort Worth, TX Dallas/Fort Worth, known as the Metroplex, offers a vibrant urban life and peaceful suburban living, making it an enticing place to reside. Spanning across ten major cities and thirteen counties, it stands as the largest metroplex in the south. With its extensive range of recreational parks, renowned dining scene, five professional sports teams to root for, and two bustling airports facilitating over 2,000 daily flights, Dallas/Fort Worth provides residents with a multitude of reasons to consider it an excellent place to call home. #J-18808-Ljbffr US Heart and Vascular
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