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Remote Healthcare Customer Advocate

Premera Blue Cross

Premera Blue Cross is hiring a Customer Service Representative II to join our remote team across multiple US regions. You will handle inbound/outbound calls, provide first-call resolution, and educate customers with clear information. The role emphasizes accuracy, timeliness, and HIPAA-compliant data handling.

The CSR II interacts with members, providers, and vendors, supporting claims status inquiries and routine questions while maintaining high service standards and performance metrics.

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Vacancy posted 4 days ago
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