Customer Service Phone Representative
Full-time
Jaffarian Automotive Group
The team at Jaffarian Volvo Toyota is looking for a dynamic, organized and detail oriented individual to join our team and grow within our organization as a Service Concierge. This role is based in Haverhill, MA, and offers a competitive hourly wage of $20.00-$25.00, paid weekly. If you are passionate about delivering excellent customer service and thrive in a fast-paced automotive environment, we invite you to become part of the Jaffarian Automotive Group. Responsibilities
- Greet and assist service customers promptly and courteously.
- Schedule service appointments and manage customer communications.
- Coordinate with technicians and service advisors to ensure smooth workflow.
- Provide detailed information about services offered and pricing.
- Maintain accurate records of customer interactions and service requests.
- Assist in managing waiting area and service desk appearance.
- Support service team with administrative tasks as needed.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Detail oriented with a customer-focused attitude.
- Ability to work in a fast-paced environment and handle multiple priorities.
- Proficiency with computer systems and scheduling software is a plus.
- Competitive hourly wage of $20.00-25.00, paid weekly.
- Health, Dental and Vision Insurance
* 401K
- Opportunities for growth and development within the Jaffarian Automotive Group.
- Positive work environment with a supportive management team.
- Employee discounts on vehicle services and parts.
- State of the art facility
Vacancy posted more than 2 months ago
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