Head of People & Administration

Job Description

Job Description

Benefits:

• 401(k)
• Flexible schedule
• Paid time off
• Profit sharing
• Training & development

Head of People & Administration

EverCare Mobile Health
Hybrid| Full-Time | Exempt

Restoring Joy to Life

EverCare Mobile Health provides behavioral health services to residents living in long-term care, assisted living, and skilled nursing communities throughout Idaho and Oregon. Our mission is simple: restore joy to life for those we serve while creating an environment where our employees can do meaningful work, grow professionally, and make a lasting impact.

We are a rapidly growing organization seeking a dynamic, positive, and servant-minded leader to join our team as our Head of People & Administration.

Position Summary

The Head of People & Administration serves as the leader of EverCare's people strategy and employee experience. This position is responsible for attracting, developing, supporting, and retaining exceptional team members while fostering a culture built on trust, accountability, collaboration, and service.

This is a hands-on leadership role for someone who thrives in a startup environment. The ideal candidate is comfortable building programs from the ground up, adapting to change, solving problems creatively, and balancing strategic planning with day-to-day execution.

The Head of People & Administration oversees recruiting, onboarding, employee relations, performance management, workforce planning, culture initiatives, employment agreements, organizational policies, employee engagement, and leadership support. This individual serves as a trusted advisor to leadership while ensuring employees receive a positive and consistent experience throughout their employment journey.

We are looking for someone who genuinely enjoys helping others succeed, embraces change, brings positive energy to the workplace, and believes that great organizations are built by investing in great people.

Key Responsibilities

Talent Acquisition & Recruiting

• Lead the organization's recruiting strategy and workforce planning efforts.
• Develop sourcing strategies for clinical, operational, and leadership positions.
• Manage the hiring process from sourcing through onboarding.
• Build and maintain recruiting scorecards, hiring metrics, and workforce reports.
• Partner with department leaders to identify staffing needs and hiring priorities.
• Develop employment branding initiatives that attract top talent.

Onboarding & Employee Lifecycle Management

• Design and oversee onboarding programs that support employee success and retention.
• Ensure new employees receive the tools, resources, and training needed to be successful.
• Manage employee lifecycle processes including onboarding, promotions, transfers, and offboarding.
• Develop and maintain employee resources, guides, and internal documentation.
• Support employee development and career growth initiatives.

Employee Relations & Leadership Support

• Serve as a trusted resource for employees and leaders.
• Provide coaching and guidance regarding performance management, accountability, communication, and workplace concerns.
• Support leaders in delivering effective feedback and recognition.
• Assist with conflict resolution and employee engagement efforts.
• Promote a culture of ownership, transparency, and continuous improvement.

Culture & Employee Experience

• Champion EverCare's mission, vision, and core values.
• Develop employee recognition, retention, and engagement programs.
• Coordinate employee appreciation initiatives, events, and culture-building activities.
• Identify opportunities to improve employee satisfaction and workplace experience.
• Help create an environment where employees feel valued, supported, and empowered to succeed.

Contracts & Administrative Management

• Manage employment agreements, offer letters, and personnel documentation.
• Maintain employee records and organizational documentation.
• Support contractor onboarding and contract administration.
• Assist with policy development and employee handbook updates.
• Partner with leadership on special projects and organizational initiatives.

Strategic Partnership

• Partner closely with executive leadership on workforce planning and organizational development.
• Support quarterly and annual planning initiatives.
• Develop people-related reporting and key performance indicators.
• Identify opportunities to improve employee-facing systems, processes, and communication.

Required Qualifications

• Minimum of five (5) years of progressive experience in Human Resources, People Operations, Talent Acquisition, Organizational Development, or related leadership roles.
• Demonstrated experience working within a startup, emerging-growth, or rapidly scaling organization.
• Experience building recruiting programs, onboarding processes, and employee engagement initiatives.
• Strong employee relations and leadership coaching experience.
• Excellent communication, organizational, and interpersonal skills.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving and critical-thinking abilities.
• Commitment to servant leadership and supporting the success of others.
• Bachelor's degree in Human Resources, Business Administration, Psychology, Organizational Leadership, or a related field.

Preferred Qualifications

• Healthcare, behavioral health, or multi-state workforce experience.
• Experience supporting remote teams.
• EOS (Entrepreneurial Operating System) experience.
• SHRM, PHR, SPHR, or equivalent certification.

What We're Looking For

The ideal candidate is:

• Positive, upbeat, and highly collaborative.
• Tech Savvy
• Passionate about helping people succeed.
• Comfortable wearing multiple hats in a growing organization.
• Adaptable and energized by change.
• Able to balance empathy with accountability.
• Highly organized and self-directed.
• A servant leader who leads through support, coaching, and empowerment.
• Someone who naturally builds trust and strong relationships across all levels of an organization.

Compensation & Benefits

Compensation

• Competitive annual salary of $65,000 - $80,000 , commensurate with experience.

Benefits

• Monthly healthcare reimbursement stipend.
• 15 days (120 hours) of Paid Time Off annually, accrued bi-weekly following 90 days of employment.
• Six paid company holidays.
• 401(k) retirement plan eligibility after one year of employment.
• Company matching contributions in accordance with plan provisions.
• Profit-sharing opportunities based on company performance.
• Fully remote work environment with opportunity for onsite collaboration
• Opportunity for professional growth within a rapidly expanding healthcare organization.

Why EverCare?

At EverCare Mobile Health, we believe people are our greatest asset. We are committed to creating a workplace where employees feel supported, challenged, appreciated, and empowered to make a meaningful difference.

If you are passionate about people, thrive in a startup environment, embrace servant leadership, and want to help shape the future of a growing healthcare organization, we would love to hear from you.

EverCare Mobile Health is an Equal Opportunity Employer.

Flexible work from home options available.