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Impactful Collections Ops Lead: Coaching & Coverage

Westlake Services

Westlake Financial is seeking an Department Lead to assist the Management Team in overseeing the call center. You will ensure proper coverage, review reports, coach staff, resolve escalations, and support the team in the supervisor's absence. The role emphasizes effective communication, adherence to policies, and timely execution of tasks, with overtime and weekend hours as needed. Join a growing, dynamic department within a major financial services company. #J-18808-Ljbffr

Vacancy posted 4 days ago
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