Customer Experience Associate

ESSENTIAL DUTIES AND RESPONSIBILITIES Smiles and greets customers, answers questions, and resolves concerns promptly and professionally. Follows company policies for customer checkout to increase satisfaction. Operates front‑end scanning equipment and cash register. Performs all checkout procedures, including efficient bagging of merchandise and proper placement in the customer’s cart. Maintains transaction accuracy and ensures correct payment collection, including cash, checks, electronic payment, and coupons. Applies cash drawer accounting procedures and maintains security measures to avoid overages or shortages. Adheres to store and legal guidelines regarding the sale of tobacco and alcohol. Keeps up to date with weekly ads, marketing promotions, and store layout to answer customer inquiries. Performs general sanitation in the department, following cleaning schedules and department guidelines. Disposes of trash properly and maintains equipment, counters, and display cases in a clean condition. Cooperates with co‑workers and supervisors to ensure smooth department and store operations. Continuously improves job performance and uses all company‑provided personal protective equipment (PPE) such as cut‑resistant gloves and safety cutters. May be called upon to assist in other departments as needed. SUPERVISORY RESPONSIBILITIES This position currently has no supervisory responsibilities. QUALIFICATION REQUIREMENTS Education: Completed or working toward a High School Diploma or General Education Development (GED). No prior experience required. RATE OF PAY AND BENEFITS Hourly pay starts at $15.00 and is up to $22.00. Weis Markets offers a competitive salary and a comprehensive benefits package that includes: health care (including 100% in‑network coverage for all preventative care services required by the Affordable Care Act), dental, vision, short‑term disability, term life and AD&D, volunteer insurance, 401(k) assistance, pet insurance, paid time off and sick pay (subject to eligibility and criteria), retirement savings plans, scholarship program, associate discount programs, and auto and home insurance. EQUAL OPPORTUNITY EMPLOYER Weis Markets is an Equal Opportunity Employer. Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets. #J-18808-Ljbffr