Senior Customer Service Representative

Forget the funnel metaphor for a second: Capital Management Corp's next Senior Customer Service Representative in Buffalo cares about momentum, and CRM Software is how you create it. This hybrid job at Capital Management Corp delivers $69,000 - $102,000, hands-on ownership, and a clear ladder for sales marketing professionals. Key Responsibilities Plant Capital Management Corp in the sales marketing conversations buyers already trust Tune the ad creative until the sales marketing cost-per-lead drops Open doors in Buffalo, NY that a senior title alone can't Analyze campaign metrics and optimize spend against revenue targets Chase down warm referrals before competitors in Buffalo get the call Coach the Senior Customer Service Representative team off discounting and onto value selling What You'll Bring Roughly 6+ years operating in a similar Senior Customer Service Representative position The judgment to distinguish a fire drill from an actual fire Comfort owning sales marketing decisions in a NY market Hands-on experience with modern Freshdesk workflows and tooling Familiarity with the rhythms of a fast-growing hybrid team Meticulous attention to detail across every deliverable The reliability that lets a manager stop checking in Capital Management Corp is the quick-to-ship Buffalo, NY company that sales marketing insiders recommend but rarely the one that advertises. Growth budgets at Capital Management Corp are generous because a sharper SLA Management you means a stronger team. You will see $69,000 - $102,000 on the offer, plus a growth plan, a mentor, and benefits tuned for life beyond the Buffalo office. We are actively sourcing remote-friendly professionals for this senior role right now. #J-18808-Ljbffr