Assistant Maintenance Manager

Assistant Maintenance Manager

At C&W Services, we believe that Better Never Settles. We are committed to fostering a positive impact globally by empowering extraordinary people to deliver remarkable results. Join our team and make a difference.

As an Assistant Maintenance Manager (AMM), you will oversee maintenance operations at a single site, ensuring the reliability and performance of engineering assets. This role is critical to fostering a safety-first culture, achieving operational excellence, and supporting team development. Reporting to the Maintenance Manager (MM) or Regional Maintenance Manager (RMM), the AMM plays a key role in maintaining the site's efficiency and contributing to C&W Services' and our client's shared goals.

Key Responsibilities: Site-Specific AMM

• Champion a safety-first culture by ensuring compliance with safety protocols, including completion of safety training and regular safety audits.
• Oversee safety metrics, such as Safety Leadership Index and Good Catch/Near Miss reporting, and ensure timely incident resolution.
• Proactively address safety concerns, collaborating with Regional Safety Specialists and site leaders to implement corrective actions and achieve safety milestones.
• Lead preventive and predictive maintenance programs to ensure equipment reliability and minimize downtime.
• Monitor and achieve key performance indicators (KPIs), including PM/PdM completion rates, high-severity breakdown resolution, and Overall Equipment Effectiveness (OEE).
• Ensure timely completion of work orders and effective tracking of Site Issue Management (SIM) tickets.
• Supervise and support maintenance technicians, fostering a collaborative and inclusive team environment.
• Conduct regular 1:1 meetings and team huddles to ensure alignment with site objectives and provide coaching on skill development.
• Collaborate with the Maintenance Manager (MM) to identify high-potential employees and create structured development plans.
• Act as the on-site point of contact for maintenance-related issues, ensuring alignment between RME and Operations teams.
• Participate in daily site meetings to communicate goals, share updates, and address operational challenges.
• Provide feedback to site leadership and recommend continuous improvements to enhance performance and satisfaction.
• Ensure 100% compliance with required training completion.
• Maintain accurate and timely data in the Computerized Maintenance Management System (CMMS) and ensure alignment with dashboard metrics.
• Support inventory health, warranty claims, and budget compliance to optimize site maintenance operations.

Basic Qualifications

• Experience: 3+ years in a management role overseeing maintenance teams and multi-site operations, demonstrating strong leadership, safety commitment, and effective communication.
• Technical Knowledge: Proficient in preventive/predictive maintenance and repairs on electrical and mechanical equipment, performed to established standards.
• Work Availability: Must have the flexibility to work all shifts, including holidays and weekends, as required by operational needs.

Preferred Qualifications

• Education: Bachelor's degree in Industrial Maintenance, Engineering, Management, or related field (preferred) OR 5+ years of relevant management experience.
• Certification in maintenance management or reliability (e.g., CMRP, PMP).
• Expertise with conveyor systems and robotics used in logistics and fulfillment centers.

Physical Demands

• Ability to lift up to 50 lbs., crouch, kneel, bend, and reach as needed to install, move, or maintain equipment, including the use of aerial lifts or ladders.
• Ability to perform tasks wearing appropriate or required Personal Protective Equipment (PPE), including but not limited to hard hat, face mask, face shield, and composite toe shoes.
• Ability to walk 6-12 miles daily, including climbing stairs or navigating multiple floors, to facilitate work across multiple sites.
• Ability to perform duties in fluctuating temperatures and varying warehouse environments and type on a computer for 1-2 hours per day.

We're a global organization with a people-first approach, offering:

• Comprehensive Benefits: Medical, dental, vision, and more, starting from day one.
• Career Growth: Opportunities for training, development, and advancement.
• Inclusive Workplace: Recognized as a Best Place to Work by the Human Rights Foundation.
• Work-Life Balance: Paid time off, holidays, and flexible benefits for growing families.
• Global Presence: Over 400 offices in more than 60 countries, providing opportunities to make a difference globally.

Ready to elevate your career? Apply today and be part of a team dedicated to safety, excellence, and making a difference!