AI-Driven Customer Experience & Operations Lead
$80k - $130kGetgrid
Getgrid is seeking a Head of Customer Experience & AI Operations to redefine how customer support functions leveraging AI and automation. You will design AI-powered workflows and lead a team to improve customer satisfaction while scaling operations. The ideal candidate has extensive management experience in customer support and a proven track record of using AI tools effectively. The position offers a salary range of $80,000 - $130,000 annually, alongside a competitive equity package, medical benefits, and a 401k. #J-18808-Ljbffr
- ...deeply about solving customer problems with... ...Socure Socure is the leading provider of... ...Manager of Marketing Operations to drive execution... ...excited to bring an AI‑first mindset to marketing... ...and implement AI‑driven solutions to... ...Bring 6-10 years of experience in Marketing...Suggested
- ...Jobboard is seeking an experienced IT Operations Leader in Seattle, WA. In this role, you will lead and manage IT operations,... ...infrastructure, and implementing innovative AI solutions. The ideal candidate... ...at least 8 years of relevant experience, with a proven track record in...Suggested
$163.3k - $245.8k
A leading technology company is seeking a Strategy & Operations Lead to enhance operational excellence within its Information Security team. This role involves... ...plans. The ideal candidate will have over 5 years of experience in program management and strong financial acumen...Suggested$80k - $130k
Head of Customer Experience & AI Operations We're looking for a Head of Customer Experience & AI Operations to build the future of customer support at... ...eliminate customer pain points at their source. You'll also lead a team of customer support specialists who handle issues...Suggested- Rockstar is looking for a Marketing Operations Manager (MOPs) in Seattle, WA. This role is crucial for... ...Salesforce, and a strong aptitude for leveraging AI in operations. This position offers a dynamic environment at a leading cybersecurity firm. #J-18808-Ljbffr RockstarSuggested
- Salesforce, Inc. is looking for a Senior Operations Analyst to join their Strategic Operations team within the Global Public Sector Business... ...have strong backgrounds in international operations and AI-driven automation, along with excellent communication skills for executive...
$121k - $199k
Nordstrom is seeking an IT Operations Manager in Seattle to lead a talented team and enhance daily operations through... ...operations, and implementing AI technologies. The ideal candidate has at least 8 years of relevant experience, strong leadership skills, and is proficient...$192k - $278k
Senior Product Manager, AI Driven Operations In accordance with Washington... ...degree or equivalent practical experience. 8 years of experience in... ...build more sustainably. Customers in more than 200 countries... ...Responsibilities Define and lead a product idea, strategy, and...Full timeTemporary work- ...candidate will have a Bachelor's degree and 2-4 years of relevant experience. Excellent communication skills and proficiency in Microsoft... ...are essential. This role offers a chance to work in a fast-paced, mission-driven environment. #J-18808-Ljbffr America First Works, IncWork at office
$177k - $239.4k
...hundreds of millions of customers and building the best search experience to help customers... ...needs, using data-driven decision making to... ...UX, and design to lead requirements and deliver... ...to solve complex AI problems against... ...the team Our team operates in a friendly, fast...Flexible hours$131.3k - $177.6k
...worldwide, enabling customers of all sizes to... ...frictionless cloud adoption experience. As a CSM, you are... ..., uncover AI use cases,... ...(e.g., technical, operational, organizational, and... ...background, and a driven problem-solver. You... ...Qualifications ~5+ years of leading large-scale,...WorldwideFlexible hours$179.9k - $243.4k
...Technical Product Strategy & Operations to serve as the chief... ...to deliver AI-native solutions with... ...measurable business and customer impact. This is a visible... ...getting the customer experience right-because our work... ...learning, or data-driven product organizations,...Flexible hoursDay shift- A leading outdoor equipment retailer is seeking a Director of Creative Operations to drive modernization and efficiency in marketing. This... ...multiple channels, integrating AI and automation to enhance... ...will have extensive leadership experience, proven success in managing large...
$163.3k - $245.8k
...extraordinary products, services, and customer experiences very quickly. Bring passion and dedication... ...found it!Apple Information Security (AIS) protects the trust our customers... ...every day. We're looking for a Strategy & Operations Lead to serve as the connective tissue...Relocation- ...Group in Seattle seeks a strategic leader in underwriting to enhance customer experience in personal lines insurance. This role involves managing and developing the underwriting team, optimizing operations, and ensuring compliance with regulations. You will need a...
- Boeing is seeking an AI Operations Analyst for their Seattle office. This onsite role will... ...identifying AI opportunities, leading experiments, and collaborating with teams to implement... ...will play a crucial role in enhancing customer experiences and optimizing operations...Work at office
- ...Manager in Seattle, WA, to join their dynamic team. This entry-level supervisory role is crucial for leading and training team members to ensure a high-quality customer experience. Ideal candidates should have fast food experience, excellent communication skills, and a...Shift work
- A popular retail brand in Bellevue is seeking an Assistant Manager for product operations. You will lead store strategies, develop team members, and ensure an excellent customer experience. The ideal candidate has retail management experience and strong communication skills...
- DocuSign, Inc. is seeking a Partner Operations Program Manager to lead the roadmap for partner technology and analytics. This hybrid position requires strong project management and analytical skills as you manage operational strategies for partner programs. Ideal candidates...
- Somi AI is seeking an experienced Legal Program Manager to join its legal team in Seattle... ...own legal compliance initiatives and lead the adoption of AI-powered legal solutions... ...has over 6 years of program management experience and familiarity with tools like Jira and...Flexible hours
- Cascade AI is looking for a Marketing Operations Specialist in Seattle, WA. This role is critical in optimizing go-to-market strategies and ensuring... ...tools to enhance productivity. Required skills include experience in marketing operations and familiarity with CRM systems...
$150k - $218k
Product Strategy and Operations Lead, AI and Infrastructure Apply Benefits Health, dental, vision... ...'s degree or equivalent practical experience. 8 years of experience in management... ...help developers build more sustainably. Customers in more than 200 countries and territories...Full timeTemporary work$230k - $268.25k
...Inclusion. We weave AI into the fabric of... ...stay close to our customers, and grow together... ...Sector, you will lead the Cortex & Cloud... ...cybersecurity operations amid increasingly... ...automation, and AI-driven environments. You... ...Engineering, and Customer Experience teams to drive...For contractorsLocal areaRemote workVisa sponsorshipWork visa- Nashville Public Radio is seeking a Marketing Operations Associate in Seattle to optimize the operational backbone of our... ...data and analytics, and help automate workflows using AI tools. With 1-3 years of experience in a similar role, you will collaborate with various teams...
$148.7k - $201.2k
...The Customer Experience Improvement (CXI) Product and Tech team ensures we continue... ...the right upstream team. We operate across every marketplace and... ...platform that spans multiple AI/ML workstreams, coordinate... ...aspects of project execution and lead efficient delivery of large...Flexible hours$127.1k - $172k
...Security's (HealthSec) AI team is hiring a Technical... ...with engineering leads to develop security feature... ...of engaging AHS builder customers. About the team Diverse Experiences Amazon Security values... ...entertainment, healthcare, operations, and physical stores....Flexible hours$127.1k - $172k
..., Kindle, Ring, eero protect customer data and build customer trust... ...About the team Diverse Experiences Amazon Security values diverse... ..., entertainment, healthcare, operations, and physical stores.... ...channel attacks - Hands on AI usage experience including creating...Flexible hours$148.7k - $201.2k
...broadly recognized as #1 in Customer Service in the US and abroad.... ...especially true in the Customer Experience Product (CXP) department... ...have demonstrated experience leading medium to large projects.... ...products based on generative AI. BASIC QUALIFICATIONS -...Flexible hours$127.1k - $172k
...millions of Ring and Blink customers worldwide. You'll... ...and innovative privacy experiences that directly... ...organization accelerates its AI-Build transformation,... ...Customer Experience, and Operations teams - Strategic... ...closely with engineering leads to develop security...Local areaWorldwideFlexible hours- ...Web Services, Inc. is seeking a Specialist Strategy & Sales Operations Lead to enhance operational excellence within the AWS Specialist... ...ideal candidate will bring over 5 years of Microsoft Excel experience and a Bachelor's degree in a relevant field. Responsibilities...
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