Patient Transport Coordinator
HHS
Key Responsibilities
2nd Shift Role
Receive, prioritize, and dispatch patient transport requests using designated systems and communication tools
Coordinate transport assignments to ensure efficiency, timeliness, and proper resource utilization
Maintain continuous communication with transport staff, nursing units, and leadership regarding request status and delays
Monitor transport turnaround times and proactively address bottlenecks or service gaps
Ensure all transport activities comply with hospital policies, safety standards, and patient care protocols
Track and document transport requests, completion times, and service metrics accurately
Escalate urgent or high-priority transport needs to appropriate leadership as needed
Assist in training new transport staff on dispatch procedures and systems
Support departmental goals related to patient throughput, satisfaction, and operational excellence
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