Help Desk Technician

Business Analyst IDriveway Finance Corporation (DFC) is a modern automotive lender and part of the Lithia & Driveway (LAD) family, one of the largest automotive retailers in North America and where we exemplify "Auto Done Easy". DFC provides flexible, customer-focused financing solutions that support both retail and commercial clients. Our innovative approach combines technology with personalized service to simplify the vehicle financing experience. At DFC, we're driving the future of auto finance!The DFC Business Analyst I will support our reporting and analytics platforms while also assisting in our shift to next generation business software solutions. Working as part of a cross-functional development team, Business Analysts have a ground-up impact on our systems, our business, and most importantly, our customers.The DFC Business Analyst I reports to the DFC Business Systems Supervisor.Location: Tigard, ORTarget Hiring Range: At Lithia & Driveway, we believe in pay transparency. The full compensation range for this position is $60,000- $85,000, reflecting the earning potential and growth opportunities available within the role. Actual compensation will be $60,000 - $70,000 determined based on factors such as experience, skills, job-related knowledge, and geographic location. Final pay decisions are made through the interview process and in accordance with applicable pay equity and transparency laws.What You'll DoApply data analysis and research skills to identify key indicators, test hypotheses and guide actions with respect to the loan transaction life cycleEngage with business leaders to understand objectives and continually align work with those objectives to meet the needs of the businessAnalyze and extract relevant information from large amounts of both structured and unstructured data to help automate and optimize key processes and solve problems at their root causeDefine the business problem and solution approach autonomously with limited guidanceGenerate actionable insights through the development of metrics, dashboards, and deep dive analysesAnalyze and validate data to ensure high data quality and reliable insightsPartner with data development teams to improve data assets, quality, metrics, and insightsProvide leadership, training, coaching, and guidance to junior staffAllocate resources and maintain cost efficienciesOther duties as assignedWhat You'll BringBachelor's Degree in relevant field or equivalent professional experience with a heavy emphasis on data and analyticsExcellent knowledge of relevant technologies, reporting systems and data analytics.Strong attention to detailSense of urgencyExcellent communicationTotal RewardsWe offer a comprehensive benefits package designed to support you and your family, including:Competitive payMedical, Dental and Vision PlansPaid HolidaysPTO: 80 hours front-loaded on day 1Short and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsAdditional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.comHigh School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Reasonable accommodations may be made to enable individuals to perform the essential functions.