Property Assistant

Job Description

Job Description

About The Role

ROCS is partnering with a well-established commercial property management firm to identify a Property Assistant to support day-to-day operations at a large office property. This role is ideal for someone who enjoys administrative work, tenant interaction, and being the organizational backbone of a busy office environment. You’ll work closely with Property Managers and building staff to ensure smooth operations, strong tenant relationships, and accurate administrative and accounting support.

• Serve as a first point of contact for tenant requests via phone and email

• Coordinate and track tenant service requests and follow up to ensure satisfaction

• Assist with tenant events, emergency communications, and access requests

• Activate/deactivate building access cards and maintain emergency contact lists

• Provide administrative support to Property Managers and onsite personnel

• Prepare correspondence, spreadsheets, purchase orders, and reports

• Maintain lease files, vendor records, and property documentation

• Order office supplies, coordinate office events, and support office operations

• Monitor, code, and process invoices accurately and on time

• Research invoice discrepancies and follow up with vendors as needed

• Assist with tracking service contracts, insurance certificates, and expirations

• Maintain approved vendor and contractor lists

• Support insurance claims and documentation as needed

• Coordinate tenant move-ins and move-outs, including after-hours logistics

• Request Certificates of Insurance from movers and vendors

• Prepare tenant welcome materials and assist with signage coordination

• High School Diploma or equivalent required

• Minimum of 2 years of administrative or office support experience

• Strong proficiency in Microsoft Office (Word, Excel, Outlook)

• Comfortable learning and using new software systems

• Excellent organizational, communication, and customer service skills

• Ability to type approximately 55 WPM accurately

• Detail-oriented, professional, and able to manage multiple priorities

Onsite, Full-time

$24-26/hr, Benefits