Senior Director, Retail Logistics & Replenishment

Senior Director, Retail Logistics & Replenishment

At Revlon, we create beauty innovations for everyone that inspire confidence and ignite joy every day. Breaking beauty boundaries is in our company's DNA. Since its game-changing launch of the first opaque nail enamel in 1932 (and later, the first long-wear foundation), Revlon has provided consumers with high-quality product innovation, performance, and sophisticated glamour. Elizabeth Arden made waves as a woman-led beauty company in the 1920s. In 1931, Almay became the original hypoallergenic, fragrance-free beauty brand.

Today, Revlon resiliently continues its legacy as a leading global beauty company. Our diverse portfoliowhich consists of some of the world's most iconic brands and product offerings in color cosmetics, skincare, hair color & care, personal care, and fragrancesis sold around the world through prestige, professional, mass, and direct-to-consumer retail channels. These brands include Revlon, Revlon Professional, Elizabeth Arden, Almay, American Crew, CND, Cutex, Mitchum, Sinful Colors, Creme of Nature, Christina Aguilera, John Varvatos, Juicy Couture, Ed Hardy and more.

We honor our heritage, embrace change, and applaud diversity. We champion our employees and celebrate our consumers.

We are Revlon, together, transforming beauty.

This role is a Hybrid Role: Employees are expected to work from our Chicago, Bentonville, Minneapolis or New York City office 3 days per week and may work remotely the remaining days.

Overview:

The Sr. Director of Customer Replenishment is responsible for developing and executing replenishment strategies that align with Revlon's business and supply chain objectives. This role leads the identification and implementation of process improvements to optimize replenishment efficiency and effectiveness.

The Sr. Director leads a team of Replenishment Directors and Managers whose job is to analyze key business indicators (KPIs)including in-stock levels, shipments, and inventoryto inform decision-making and drive performance. The Sr. Director leads the development of plans to minimize replenishment and supply chain fines, ensuring compliance and cost control.

Overview of Responsibilities: Inventory Management

• Leads the annual management of Revlon's inventory position across our US Retail business and drives improvement across key metrics:
• In-stock / service levels
• Inventory turns
• Weeks of Supply
• End of life management
• Optimize Inventory Flow and Reduce Total Cost?to?Serve
• Improve forecasting accuracy at store/UPC level
• Leverage analytics to improve inventory positioning and optimize flow
• Ensure adoption of new capabilities through training, change management, and performance tracking

Overview of Responsibilities: Customer Engagement

• Strengthen Customer Partnerships Through Integrated End?to?End Collaboration
• Be the supply chain face of the company for key retailers
• Lead joint business planning, data transparency initiatives, and cross-functional problem?solving forums to drive mutual growth
• Build customer trust by delivering flawless execution on promotions, seasonal events, and new item introductions, leading to measurable sales and share gains

Overview of Responsibilities: Reporting, Insights & Visibility

• Create and facilitate the learnings from Reporting against KPIs for the Customer Replenishment team, including in-stock and fill rates, OTIF penalties, and other key metrics.
• Develop and maintain dashboards providing visibility to enterprise KPIs.
• Embed advanced analytics and AI-driven insights to enable proactive decision-making
• Ensure standardized definitions, consistent reporting, and a single source of truth
• Partner cross-functionally to expand data access and automate reporting
• Create a process where information is shared monthly electronically and Quarterly through a formal presentation to the Sales Leadership team

Overview of Responsibilities: Cross Functional Partnerships

• Partner with Customer Logistics teams to ensure alignment on internal and external KPIs
• Proactively identify business challenges, analyze root causes and partner with Logistics to implement corrective actions.
• Use available data and system insights to shift the function from reactive issue resolution to proactive problem prevention

Overview of Responsibilities: People Leadership & Capability Building

• Lead, coach, and develop a high-performing team across systems administration and customer service functions
• Build organizational capability in replenishment systems, analytics, and emerging AI tools
• Set clear performance expectations, accountability, and development plans
• Foster a culture of continuous improvement, innovation, and data-driven decision-making

Qualifications:

• 15+ years of Replenishment and/or Supply Chain Management experience
• Experience working with a variety of customers across Mass Market, Drug, Grocery, and Amazon
• Demonstrated experience in leading teams
• Strong communication and cross-functional collaboration skills