CCD Camera Support Technician

• Inspect, clean, and repair a variety of optical components used in endoscopic imaging systems.
• Replace or realign lenses, glass rods, and other optical assemblies with precision tools.
• Assess damage or degradation in lenses and determine appropriate repair or replacement.
• Collaborate with CCD Technicians and Engineering to ensure proper integration of optics with other components.
• Maintain cleanliness and calibration of optical repair stations.

Sales Order Fulfillment

• Accurately pick, pack, and ship parts and components according to customer specifications and sales orders.
• Verify part numbers, models, and quantities for each order.
• Conduct quality checks to ensure all shipped items meet ENDOCORP’s standards.
• Coordinate with Inventory and Logistics to maintain up-to-date stock records.
• Communicate with internal teams to resolve discrepancies or fulfill urgent customer requests.

Documentation & Compliance

• Maintain service records and logs for all optical repairs.
• Update part tracking systems and fulfillment software as required.
• Ensure compliance with ISO 9001:2015 standards and internal quality protocols.

Process Support & Improvement

• Support ongoing efforts to streamline optics workflows and order fulfillment procedures.
• Participate in team meetings to discuss quality improvements and operational efficiency.
• Maintain clean, organized, and safe work areas across both repair and fulfillment zones.

• Restore optical components to functional and visual performance standards.
• Fulfill customer orders with 100% accuracy and timely shipping.
• Minimize return rates and maximize customer satisfaction.
• Support production and fulfillment goals for the Imaging Division.

Qualifications

• High school diploma or GED required.
• Associate degree or technical training in optics, electronics, or biomedical engineering preferred.

• 2+ years of experience in optics, lens repair, or micro-assembly preferred.
• Experience in a fulfillment, warehouse, or logistics support role is a strong plus.
• Familiarity with medical device components or precision assembly is beneficial.

• Skilled in handling delicate optical components, lenses, and tools.
• Ability to identify defects, scratches, or alignment issues in optical systems.
• Proficient with inventory/order management systems and basic shipping software.
• Comfortable using hand tools, tweezers, and microscopes.

• Strong attention to detail and precision.
• Organized and reliable in tracking inventory and orders.
• Effective communicator across departments.
• Team-oriented with a proactive approach to problem-solving.
• Able to balance repair and fulfillment responsibilities effectively.