Service Receptionist

Company Description Village Cadillac Toyota, the largest volume dealer in Citrus County, is proudly part of the Dimmitt Automotive Group—celebrating 'A Century on the Road' with a legacy spanning four generations and 100 years of excellence. Homosassa, FL 34448 Posted: 10/19/2026 Employment: Full-time Pay: $16.00 - $17.00 per Hour Department: Service Experience: Intermediate Job Description The Service Receptionist answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner for the Service Department, and the Sales Department as scheduled. As the initial point of contact, the Receptionist represents the Dimmitt servant heart culture by being a pro-active listener and information source who knows all points-of-contact for every department within the company to promptly assist guests and callers. In addition, the Receptionist performs administrative duties and operates a multi-line phone system for call routing. Responsibilities Greets all guests in a warm, sincere, and helpful manner Directs guests to the appropriate department or point-of-contact Manages inbound phone inquiries and routes calls accordingly Coordinates questions and issues with the appropriate department personnel Provides administrative/clerical assistance as needed BDC service calls Performs other duties as assigned Qualifications High school diploma or GED required; some post high school education or training preferred 1-2 years of relevant experience preferred Helpful attitude and friendly demeanor Highly professional and dependable Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress Strong organizational and time management skills Excellent telephone skills Strong computer and internet skills, including Microsoft Office suite Benefits Group Benefits eligibility for full-time associates is 1st of month after 60 days. The plan includes: Subsidized Health Insurance with eligibility the first of the month following 60 days of service Company funded Group Term Life and matching AD&D i n the amount of $5,000.00 PTO available with cashout option after the completion of 1 year of service Paid holidays after the completion of 90 days of service 401(K) eligibility after the completion of 60 days of service. A company match is provided up to 3% of the associate’s contribution. Participants must be 21 years of age or older. o 10% vested after the completion of 1 year of service o 100% vested after the completion of 2 years of service Company funded Employee Assistance Program offering 6 counseling sessions per year for the associate, spouse, and dependent children Employee Discount Program to include sales and service #J-18808-Ljbffr