International Logistics Specialist

International Logistics SpecialistLocation: Pleasant Prairie, WIMonday thru Friday in-officeStart time between 7:30a-8:30am (8-hour day)The International Logistics Specialist oversees global supply chain operations, ensuring smooth order processing, compliance, and logistics coordination for international customers. This role integrates project management, supply chain oversight, and customer service expertise to streamline operations, improve efficiency, and drive international business growth.ResponsibilitiesInternational Order Management & Logistics:Oversee and coordinate global order fulfillment, kitting, and distribution operationsEnsure timely and accurate delivery of international shipments while maintaining compliance with international trade lawsWork with third-party logistics providers, freight forwarders, and customs brokers to resolve shipping and distribution issuesMonitor and improve global delivery performance and inventory managementCustomer & Program ManagementServe as the primary point of contact for international customers, subsidiaries, and stakeholders regarding logistics and program needsIdentify customer requirements for international programs and customer issuesProvide consulting and data-driven insights to clients regarding logistics performanceAddress and resolve customer concerns, ensuring excellent service and adherence to contractual stipulations, if there are no stipulations then ensure we adhere to the individual agreementProcess Improvement & Compliance:Develop and maintain process standards for international order processing, fulfillment, and warehouse needsMonitor regulatory compliance, including export documentation and customs requirementsProvide leadership and training to internal teams on logistics best practices, compliance, and operational efficiencyQualificationsEducation & Experience:Recommended bachelor's degree in international business, Supply Chain, Logistics, or a related field2-4 years of experience in international logistics, program management, or supply chain operationsSkills & Competencies:Strong analytical and problem-solving skills with the ability to manage multiple projectsProficiency in Microsoft Office (Excel, Word, Outlook) and experience with ERP systems (e.g., LN, Baan)Familiarity with compliance regulations, including export documentation, customs guidelinesExcellent communication skills for interacting with international clients, vendors, and internal teamsAbility to adapt to a fast-paced, global work environment while ensuring operational efficiency.Additional Considerations:Flexible working hours may be required to coordinate with international time zonesTravel may be required to support international operations, OEM visits, or customer engagementsAdditional certifications or schooling may be required annually