Hybrid Senior Scrum Master

The Scrum Master will support the Product delivery team on their understanding of Agile best practices to effectively manage ***'s Building Energy Usage Portal - a digital product that provides whole-building aggregated usage data for compliance with Local Laws 97 and 84.

The Scrum Master is responsible for coaching the team on agile practices using the Scrum methodology, facilitating Scrum ceremonies, removing impediments, managing scope, and shielding them from external distractions. Scrum Master brings the Product Owner, Business Analysts and IT Business Delivery, External Developer teams, and Data teams together and coordinates and translates between them on build, testing, release, defect and request management activities among others.

The preferred candidate will demonstrate exceptional leadership skills and will constantly seek continuous improvement in building high performing teams.

Additional Details:

The expectations are that the Scrum Master interacts with the Agile team by running and enabling scrum ceremonies and tracking development progress and must understand the goals of the features and stories being worked on to aid in unblocking issues and ensure necessary meetings and follow ups are occurring.

The Scrum Master interacts with the Dev team by managing story point allocations (not assigning them, that is done by the Dev Manager or by the Developers themselves), maintains the team's Azure Dev Ops board to ensure it's up to date and organized, and ensures the epics, features, and stories/bugs are aligned and updated accordingly. They also track capacity to raise when there is excess or to balance resources between teams when the team is falling short.

The Scrum Master reports on Sprint burndown, velocity, adherence to story point estimates, release health, defect trends, and tracks the health and progress of the team and escalates issues to the Product Owner. The Scrum Master could be asked to create new reports and dashboards in addition to those already set up, for example, reports showing the number of bugs per Sprint or Feature.

Importantly, the Scrum Master is expected to track user stories to completion which means following up with developers every day outside of ceremonies to check progress, assess risk, and clear roadblocks by seeing if the developers have questions or issues and need to talk to the Product team.

Where issues hindering development exist, the Scrum Master will alert the product team and set up/facilitate meetings until roadblocks are cleared. It also means tracking stories through Production deployment, working with the Product Owner to understand the Goals, Objectives and Priorities for each sprint and/or program increment and with the Business Analysts (Client) to ensure that all user stories have the right amount of detail and are approved for the current sprint particularly when a release is on the horizon.

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