Host

Job Description

Job Description

Tande Craft Kitchen & Cocktails has arrived in DFW! We're excited to take Thai dining to the next level by combining the finest ingredients to craft flavorful dishes with the graciousness of Thai hospitality in a beautiful and serene atmosphere within Grandscape.

Our Team:

At Tande, we're more than just colleagues - we genuinely care about one another and support everyone's well-being and personal and professional growth, so that we each have the opportunity to thrive. We'd love to have you join us on this exciting journey as we create a vibrant and energetic atmosphere that extends to our guests, providing them with a memorable dining experience.

What's In It For You:

On top of working with some of the kindest and most hard-working people around, you'll also enjoy a range of fantastic benefits. We believe in taking care of our team, so here's what you can look forward to:

• We're committed to giving you opportunities to help you grow
• Complimentary, delicious meals prepared by our chefs
• Dining discount for you and your guests
• Medical, dental, vision, and Short-Term Disability insurance (Full-Time Only)
  • Paid time off

What's Expected of You:

• Promote, work, and act in a manner consistent with the mission of Tande Craft Kitchen & Cocktails :

We expect you to spark happiness through unparalleled Elevated Thai hospitality while building meaningful connections with our guests, each other and the food and culture within Tande Thai.

• Warmly and graciously greet all guests and seat them at tables or in waiting areas.
• Open the front door for guests entering or leaving the restaurant when possible.
• Provide guests with menus and inform them of their server's name upon seating.
• Record guest names and the number of people in party and provide guests with estimated waiting time when immediate seating is limited.
• Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
• Locate waiting parties when tables become available.
• Speak with guests to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
• Answer telephone calls and respond to inquiries or transfer calls.
• Receive and record guests' dining reservations.
• Maintain contact with kitchen staff, management, serving staff, and guests to ensure that dining details are handled properly, and customers' concerns are addressed.
• Inspect dining and serving areas to ensure cleanliness and proper setup.
• Inform guests of establishment specialties and features.
• Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
• Direct guests to coatrooms and waiting areas such as lounges.
• Relay messages to servers and bussers as needed.
• Thank guests as they leave and invite them to return.
• Attend all scheduled employee meetings and offers suggestions for improvement.
• Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant.
• Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.

Must be willing to submit to a drug test and background check.