Central Scheduler Associate - Access Center - EHT

Position Summary The Central Scheduling Associate provides scheduling assistance to AtlantiCare Physician group central scheduling contact center. This includes scheduling for multispecialty providers as well as diagnostic testing. The Central Scheduling Associate also ensures the timely and accurate scheduling of patient appointments following scheduling guidelines, patient insurance information, enters client information into the scheduling application, and provides accurate financial information to clients. The Central Scheduling Associate provides exceptional customer service to all callers ensuring that adequate time is given to each client and that answers meet their needs. The representative answers all calls in a friendly, timely, courteous and professional manner while dealing with each client compassionately, and showing genuine concern for each situation. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation. Qualifications High school diploma or equivalent. 1-3 years office experience required, preferably in a medical setting. Medical terminology preferred. Proficiency in Clinical Applications preferred at time of hire; incumbents will be trained, and skill required within 30-60 days from date of hire. Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position. Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well‑being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental & Vision Insurance Retirement Plans with employer contributions Short‑Term & Long‑Term Disability Coverage Life & Accidental Death & Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well‑being and invests in your future. #J-18808-Ljbffr