ATM Plus Teller

ATM Plus Teller As an ATM Plus Teller you will provide assistance to members from a centralized location at our Corporate East Building through video transmission via the Interactive Teller Machine (ATM+). Responsibilities Offer a positive, professional attitude while communicating effectively through on-screen technology. Engage members and educate them on First Community products and services. Conduct member transactions that can be complex and require sound decision‑making skills and approvals. Process a variety of lobby and drive‑thru financial transactions via video transmission, including, but not limited to, deposits, payments, transfers, check cashing, and withdrawals. Ensure that proper endorsements and identification are obtained and follow credit union policies and procedures. Monitor ATM+ to ensure they are working properly and alert management of any operating issues. Work efficiently and accurately in a fast‑paced virtual environment. Position Requirements Comfortable appearing on camera and have exceptional communication skills. Ability to multi‑task and work seamlessly and efficiently across several different platforms simultaneously. Possess analytical and technical skills to address questions and issues related to electronic services and ensure a smooth and efficient banking experience for our members. Good typing skills and a solid history of customer service to handle escalated, in‑depth, and detailed conversations. Strong work ethic and integrity. Ability to effectively work and contribute to a positive team environment. Strong customer service skills. Careful attention to detail and strong organizational skills. #J-18808-Ljbffr First Community Credit Union