Customer Success Associate

Ibex is seeking a recruitment coordinator to acquire new talent for our rapidly growing network. We need a team of highly specialized and talented professionals to keep pace with current growth and maintain relationships with our vast client database. Our recruiter must have extensive experience working in the recruitment and sourcing industry. The successful candidate will have a keen eye when reviewing resumes, professional credentials, and email communication. If you’re sharp, professional, and self-motivated, we would like to speak with you about this opportunity. Conduct interviews to assess communication skills and gauge job fit for entry level positions (CSR, TSR and Sales Agents) Administer tests and assist in presenting job offer Assess system-wide recruitment needs and carry out action plan to meet required staffing needs Ensure and maintain the Customer Experience by establishing good relationship with our business partners both internally and externally, giving accurate and timely feedback of their requests, issues or concerns Meets overall recruitment performance/goals Complete necessary reports, ad hoc reports as required Accountable for the account/s handled On time delivery of closing requirements given the target SLA. Point of contact in close coordination with the hiring department in terms of calibrating, negotiating, strategizing and closing requirement Bachelor’s Degree in Psychology or equivalent Atleast 1 year experience specializing in volume recruiting in a BPO setting. At least 18 years of age Intermediate knowledge in MS Office applications Knowledge in utilizing online job portals for sourcing activities Must possess effective organizational skills and time management skills Ability to work on several hiring targets simultaneously Ability to come up with sound and accurate decisions in any given circumstance Ability to exhibit professionalism Demonstrated ability to work with a team Demonstrated ability to communicate effectively and professionally with internal and external associates Ability to work independently with minimal supervision, meeting multiple deadlines in a high pressure environment. Ability to work a flexible schedule (shifting schedule) #J-18808-Ljbffr