IT Tech
Nittany Energy
IT Tech
Nittany Oil Company is seeking an energetic, customer-focused IT Assistant to join our team! This entry-level role is perfect for someone who enjoys working hands-on with technology while building strong relationships with internal and external customers. You will provide on-site technical support, equipment installation, and field service across Central Pennsylvania—so being comfortable with daily travel is essential.
We're looking for a self-starter who not only solves technical challenges but also approaches each visit with a service and sales mindset—identifying opportunities to improve performance, streamline processes, and enhance the overall customer experience.
Role Responsibilities:
- Deliver exceptional IT support by troubleshooting, resolving, and following up on technical issues.
- Install, configure, and maintain IT systems, software, and hardware for multiple locations.
- Provide hands-on support for Gilbarco POS systems, fuel dispensers, camera systems, audio systems, and PCs.
- Manage your own service schedule, providing timely solutions and proactive communication.
- Travel daily across Central PA to deliver on-site support and strengthen customer relationships.
- Participate in training programs and continually develop product knowledge and sales-focused service skills.
- Be available for an on-call rotational schedule to provide after-hours support when critical issues arise.
Requirements:
- Valid driver's license in good standing; must be comfortable with daily travel across Central PA.
- Ability to lift at least 50 lbs and work from various heights, including ladder work.
- Willingness to work in varied environments and on a wide range of equipment.
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication skills—able to explain solutions and highlight value to both technical and non-technical audiences.
- Ability to analyze complex information, prioritize multiple projects, and work independently or as part of a team.
Preferred Qualifications:
- Associate's degree in IT or related field (or equivalent experience).
- Previous exposure to Gilbarco Passport POS or Verifone POS systems.
- Familiarity with Wayne or Gilbarco fuel dispensers.
- Experience with security camera systems and troubleshooting.
- Knowledge of ticketing systems for support case management.
Nittany Energy is a Drug-Free and Equal Opportunity Employer.
Work schedule:
- 10 hour shift
- Weekend availability
- Monday to Friday
- On call
- Holidays
- Overtime
- Day shift
- 8 hour shift
- Night shift
Benefits:
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k)
- Employee discount
- Paid training
Vacancy posted 8 days ago
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