Assistant Community Manager - Silverado Apartments - Albuquerque, NM

Assistant Community Manager - Silverado Apartments - Albuquerque, NMSalary Range $19.00 - $20.00 HourlyOverviewAt Silverado Apartments, we're more than just a place to live—we're a community where residents feel welcomed, valued, and connected. We are seeking a motivated, customer-focused, and detail-oriented Assistant Community Manager to join our team and play a key role in supporting daily operations, enhancing the resident experience, and contributing to the overall success of the community.DescriptionAs our Assistant Community Manager, you'll support the Community Manager in overseeing the day-to-day operations of the property while helping ensure exceptional service for residents, prospects, vendors, and team members. Key responsibilities include:Assisting with the daily operations and overall performance of the communityManaging resident accounts, rent collections, payment processing, delinquency follow-up, and tenant noticesSupporting leasing, occupancy, and resident retention goals through outstanding customer service and operational supportProcessing applications, conducting screenings, and assisting prospective residents throughout the leasing processCoordinating with maintenance staff to ensure timely completion of service requests and apartment turnsResponding professionally and promptly to resident concerns, questions, and requestsMaintaining accurate resident files, financial records, and operational documentationAssisting with lease renewals, move-ins, move-outs, and resident communicationsSupporting community marketing efforts, resident engagement activities, and occupancy initiativesEnsuring compliance with Fair Housing regulations, company policies, and applicable lawsAssisting the Community Manager with financial reporting, property performance monitoring, and operational objectivesPerforming other duties as assignedWho You AreWe're looking for someone who brings energy, professionalism, and a passion for customer service while maintaining strong operational and financial accountability. The ideal candidate will have:Previous residential property management, leasing, hospitality, retail, or customer service experience preferredTwo or more years of residential leasing and/or property management experience preferredStrong customer service and interpersonal communication skills with the ability to build positive relationships with residents, prospects, vendors, and team membersExperience managing rent collections, resident accounts, and financial processes preferredExcellent organizational skills with strong attention to detail and accuracyAbility to prioritize multiple responsibilities and effectively manage competing deadlines in a fast-paced environmentStrong problem-solving and conflict-resolution skillsProfessional verbal and written communication abilitiesHigh school diploma or GED required; bachelor's degree in Business, Property Management, or a related field preferredProficiency with Microsoft Office Suite, including Outlook, Teams, Word, and ExcelExperience with Yardi, ResMan, OneSite, or other property management software preferredWorking knowledge of Fair Housing practices and multifamily operations preferredBilingual skills are a plus but not requiredValid driver's license, current automobile insurance, and reliable transportation requiredWhy You'll Love Working With UsWe believe in taking care of our team just as much as our residents. Here's a snapshot of the perks and benefits that keep our team inspired:Comprehensive Medical Plans with flexible coverage options for you and your familyDental & Vision Insurance options to support your overall well-beingHealth Savings Account (HSA) with employer contributions401(k) with Company Match to support your financial wellnessLife & Disability Insurance options to help protect you and your loved onesVacation Time that starts accruing on day 1!Paid Holidays + Floating Holidays to support work-life balanceWellness Programs to support your mind and bodyProfessional Development & Education Opportunities to support your professional growthEven more supplemental benefits to keep you covered!We're Committed to YouBryten is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.If you need reasonable accommodations during the application or interview process, please contact View email address on click.appcast.io: Property assignments, work location, schedule, and hours are not permanent and may be modified or reassigned at any time based on business needs, operational requirements, or owner/client requests. This role requires on-site work as scheduled.