IT Endpoint Support / Desktop Support Intern

IT Endpoint Support / Desktop Support InternshipScot Forge Company is looking to hire one IT Endpoint Support / Desktop Support and Operations Intern for the Summer of 2027 at the corporate facility in Spring Grove, IL. This internship will provide exposure to an IT team supporting a manufacturing environment through tickets, endpoint support, and infrastructure work.Potential team tasks and project examples:Deploying, configuring, and lifecycle management of computers, mobile devices, and other IT equipmentTroubleshooting issues including hardware, software, network, and user-accessParticipating in initiatives involving networking hardware, wireless networks, cloud services, and other enterprise technologiesHelping with IT asset management, system configuration, and equipment lifecycles including related documentation and support proceduresTesting prospective IT tools and technologies, automating existing tasks, and other greenfield workQualifications:Pursuing a bachelor's degree in Information Technology, Networking, Information Systems, Computer Science, or a related fieldRising Sophomore or higher at the start of the internshipRequired skills and experience:Hands-on experience with computer hardware or operating systems (for example, Windows, macOS, or Linux)Basic networking concepts (for example, IP addressing, DNS, or DHCP)Comfort independently researching technical questions, troubleshooting, and documenting findingsPreferred skills and experience:Troubleshooting across hardware, software, and networking servicesMicrosoft 365 or other SaaS applicationsPublic cloud environments (for example, Azure, AWS, or GCP)Scripting or automation (for example, PowerShell, Python, or Bash)Virtualization, monitoring, device management, or IT service-management toolsIT certifications (for example, CompTIA A+, Network+, Microsoft, or Cisco)Scot Forge Internship Program Offers:Paid CompensationProfessional Career Development and MentoringCompany Sponsored Intern EventsCross-Discipline Intern ProjectMeaningful Project WorkReal World Problem SolvingCollaborative Work EnvironmentProfit-Sharing BonusAdditional requirements:Must be authorized to work anywhere in the U.S. without sponsorshipMust be able to pass a 90 day head hair drug test todayReview of applications will begin September 28th and continue until the position is filled.Scot Forge is an Equal Opportunity Employer. We value diversity and inclusion and welcome all qualified candidates to apply. We maintain a drug-free workplace and perform pre-employment substance abuse testing.