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Direct Care Worker II

Northern Essex Community College

Direct Care Worker II

The Department of Developmental Services Metro Region is seeking a dynamic and energetic person to the role of Direct Care Worker II, the second level in the direct support series. Incumbent will be responsible to oversee the day-to-day operation of the shift, support and supervise staff of lower grades, and provide robust and meaningful supports to adults with Intellectual/Developmental disabilities in their home and community. Mediation Administration Program certification, CPR and First Aid and approved restraint curriculum training will be required. Duties & Responsibilities Maintain, promote, and protect individual's rights and dignity in compliance with DDS, local, state, and federal regulations. Perform functional supervision of DSW I's including daily supervision, training, and ensuring compliance with DDS's mission and guiding principles. Provide direct care services in daily living, social and leisure skills by instructing, supporting, and/or interacting with individuals in all aspects of their daily lives. Provide health and safety interventions through the administration of medications, First Aid, CPR, Crisis Intervention, Behavioral Intervention, Fire Safety, and so forth, so as to ensure the overall health and safety of the individuals. Document, maintain, and review confidential individual records, including accountability for individuals' funds that are distributed for recreation/shopping/inclusion activities. Assist with housekeeping and food-related duties, including but not limited to menu planning, meal/snack preparation, cleaning, laundry, and maintenance activities. *This summary of the primary functions of the position is not a complete list of duties and responsibilities.

Preferred Qualifications Capacity to participate in inter-disciplinary health care teams. Skilled in establishing rapport and deal tactfully with persons from varied ethnic cultural, economic backgrounds, and/or under physical, emotional stress, or in stressful settings and providing supportive supervision to staff of lower grades. Demonstrated knowledge of standard DDS policies, procedures, methods, techniques, safety practices Ability to establish relationships with individuals, families, providers, physicians and staff members. Willingness to work varied shifts and/or irregular hours/weekends, holidays, nights. Proficient usage of Microsoft Office products including Word, Excel, and Outlook.

Agency Requirements: Must possess current and valid Class D Motor Vehicle Operator's License. Applicants must pass the Medication Administration Program (MAP) certification. After successfully completing a training program, the selected candidate must acquire and maintain; Cardiopulmonary Resuscitation (CPR) and First Aid (FA) certification, and certification in a DDS approved de-escalation/restraint curriculum (currently PABC).

Please Note : This position is designated as an "EMERGENCY" position in the Department of Developmental Services Emergency Plan. This means that whenever the Governor declares that the Commonwealth is in a state of emergency, selected applicant will be required to report to work. This is a 24 hour /7 days a week staff position. Candidates must be able to be flexible in their work schedule. The Department of Developmental Services requires employees in this position to be able to perform "MANDATORY OVERTIME" when circumstances dictate the need. This position is located in the Metro Residential Services Program in Framingham, MA Schedule: Tuesday-Saturday 6:45AM-3:15PM Days Off: Sunday and Monday Flexibility required to meet the needs of the program.

About the Department of Developmental Services: The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

For more information about our agency and programs visit:

Pre-Hire Process: Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website. Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Recommended candidates must successfully complete pre-employment screening which includes:

  • Commission for the Protection of Persons with Disabilities (CPPD) Abuse Registry Search:
  • Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services.
  • National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. ???????

ADA Reasonable Accommodation: If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests

For technical help with Mass Careers, including logging into your profile and/or resetting your password, please call the Employee Service Center at View phone number on click.appcast.io for assistance. For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at View phone number on click.appcast.io Ext. #4.

Northern Essex Community College
Vacancy posted 2 days ago
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