Director of Quality
Bosch Home Comfort USA
Director Of QualityThe Director Of Quality Is Responsible For Developing, Implementing, And Maintaining Quality Management Systems That Ensure Consistent Delivery Of High-Quality Products And Exceptional Customer Experience. This Role Drives A Culture Of Continuous Improvement, Data-Driven Decision-Making, And Operational Excellence By Partnering Cross-Functionally Across Manufacturing, Supply Chain, And Engineering. The Position Oversees Regulatory Compliance And Leads Initiatives To Improve Overall Quality Performance And Customer Satisfaction.Key ResponsibilitiesDefine And Execute Site Quality Strategy Aligned With Global Standards And Regional ObjectivesLead The Quality Organization, Including Quality Engineering, Supplier Quality, Lab/Testing, And Quality SystemsEstablish And Monitor Kpis To Measure Quality Performance And Drive AccountabilityPromote A Culture Of Continuous Improvement And Data-Driven Decision-MakingPartner Cross-Functionally To Develop And Deploy Quality Improvement InitiativesEnsure Robust Quality Control Processes Across Manufacturing OperationsDrive Adherence To Bosch Production System (Bps) And Lean/Six Sigma MethodologiesLead Initiatives To Reduce Defects, Scrap, Rework, And Customer ReturnsEnsure Quality Readiness For New Product Launches (Apqp, Ppap, Process Validation)Serve As Primary Point Of Contact For Customer Quality Concerns And Lead Resolution (8d)Monitor And Improve Customer Satisfaction Metrics (Ppm, Complaints, Warranty Trends)Collaborate With Supplier Quality To Manage Supplier Performance And Issue ResolutionBuild Strong Partnerships With Customers And Suppliers To Drive Proactive ImprovementsEnsure Compliance With Iso 9001 And Applicable Regulatory StandardsMaintain Audit Readiness And Lead Internal And External AuditsOversee Quality Documentation (Control Plans, Fmeas, Sops, Work Instructions)Ensure Adherence To Corporate Policies And Governance FrameworksPartner With Manufacturing, Engineering, Operations, And Supply Chain To Ensure "Quality At Source"Support Capital Projects, Automation, And Digital Transformation InitiativesIntegrate Quality Early In Product And Process Design (Dfx Principles)Contribute To Strategic Planning, Cost Optimization, And Capacity Expansion EffortsUtilize Data And Analytics Tools (E.g., Power Bi, Minitab, Sap) To Identify Trends And Improvement OpportunitiesLead Root Cause Analysis And Corrective Actions Using Structured Methodologies (8d, Dmaic)Drive Continuous Improvement Aligned With Plant And Divisional GoalsChampion Industry 4.0 And Digital Quality InitiativesCustomer Ppm And Warranty Cost ReductionInternal Defect Rate And Cost Of Poor QualityAudit Performance (Internal And External)Timely Resolution Of Quality IssuesSupplier Quality PerformanceQualificationsBasic QualificationsBachelor's Degree In Engineering, Quality, Or Related Field10+ Years Of Experience In Quality And Manufacturing Environments5+ Years In A Leadership Role Managing Cross-Functional TeamsStrong Knowledge Of Bosch Production System, Iso9001, Iatf 16949, Apqp, Ppap, FmeaWillingness To Travel As Require (Up To 15%)Preferred RequirementsMaster's DegreeCqm, Cqe And Six Sigma Certification Is PreferredProven Experience In High-Volume Manufacturing Or Complex AssemblyProven Track Record Of Implementing Successful Quality Improvement InitiativesStrong Knowledge Of Quality Management Systems And MethodologiesExcellent Analytical And Problem-Solving Skills, Ability To Interpret Complex DataProficiency In Data Analysis And Reporting ToolsOutstanding Communication And Interpersonal Skills, With The Ability To Interact Effectively With All Levels Of The OrganizationStrong Project Management Skills And Ability To Manage Multiple PrioritiesDemonstrated Leadership Skills With The Ability To Motivate And Influence TeamsProficiency In Microsoft Office SuiteAdditional InformationEqual Opportunity Employer, Including Disability / Veterans*Bosch Adheres To Federal, State, And Local Laws Regarding Drug-Testing. Employment Is Contingent Upon The Successful Completion Of A Drug Screen And Background Check. Candidates Who Have Been Offered The Position Must Pass Both Screenings Before Their Start Date.Your Well-Being Matters At Bosch! We Offer A Competitive Compensation And A Benefits Package Designed To Empower You In Every Area Of Your Life. This Includes Premium Health Coverage, A 401(k) With Generous Matching, Resources For Financial Planning And Goal Setting, Ample Paid Time Off, Parental Leave, And Comprehensive Life And Disability Protection. We're Investing In Your Success!
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