Senior Claims Adjuster-Auto Bodily Injury

Job Description

Job Description

Superior Insurance Partners is a rapidly growing insurance brokerage platform specializing in commercial lines, personal lines, and employee benefits solutions for businesses and individuals across the United States. Through strategic acquisitions and long-term partnerships with leading independent agencies, Superior has built a strong presence throughout the Midwest and Eastern U.S.

At the core of Superior's approach is its mission: to improve the lives of its Agency Partners by supporting their personal, professional, and financial goals. Rather than applying a one-size-fits-all model, Superior develops customized growth strategies tailored to each partner agency's unique vision and objectives. Agency partners gain access to a robust shared-services platform that includes accounting and finance, recruiting, human resources, AMS/IT support, marketing, and M&A expertise — allowing local agencies to maintain their entrepreneurial culture while benefiting from the scale, resources, and best practices of a larger organization. Long-term economic alignment ensures partners remain invested in the collective success and growth of the platform.

Superior Insurance Partners is backed by Tyree & D'Angelo Partners ("TDP"), a leading Chicago-based private equity firm focused on investing in and partnering with lower middle-market businesses. TDP companies have completed over 1,000 partnerships, have grown to over $4 billion of enterprise value, and TDP has over $1.4 billion of capital under management.

Location

Remote (United States)

Position Summary

Seren Specialty Insurance is seeking an experienced Auto Liability Bodily Injury Adjuster to join our growing claims organization. This position is responsible for investigating, evaluating, negotiating, and resolving complex commercial automobile bodily injury claims while delivering exceptional service to insureds, brokers, defense counsel, and claimants. The ideal candidate possesses strong coverage analysis skills, litigation management experience, and the ability to independently handle moderate to severe injury exposures from inception through resolution.

Essential Duties and Responsibilities

• Investigate and manage commercial automobile bodily injury claims from first notice through closure.
• Evaluate liability, damages, and coverage issues.
• Establish and maintain appropriate reserves.
• Conduct recorded statements and review medical records, wage documentation, police reports, and expert opinions.
• Retain and manage defense counsel and experts when necessary.
• Develop litigation strategies and actively manage litigated files.
• Negotiate settlements with claimants, attorneys, and mediators.
• Prepare large loss summaries and provide timely reporting to management and reinsurers.
• Maintain diary systems and ensure compliance with internal claims handling guidelines.
• Participate in mediations, settlement conferences, and trial preparation.
• Collaborate with underwriting, risk management, and executive leadership regarding claim trends and exposure management.
• Provide exceptional customer service while maintaining appropriate claim documentation and file quality.

Qualifications

• Minimum of 5–10 years of commercial auto bodily injury claims experience .
• Demonstrated experience handling moderate and severe injury claims.
• Experience with litigated files and management of defense counsel.
• Strong understanding of comparative negligence, coverage analysis, and damage evaluation.
• Ability to negotiate effectively and achieve favorable claim outcomes.
• Excellent written and verbal communication skills.
• Strong organizational and analytical abilities.
• Ability to work independently in a remote environment.
• Proficiency with claims management systems and Microsoft Office applications.

Preferred Qualifications

• Bachelor's degree preferred.
• Adjuster licenses in multiple states.
• Experience handling trucking, transportation, or commercial fleet claims.
• Litigation management and mediation experience.

Compensation and Benefits

• Competitive salary commensurate with experience.
• Annual performance bonus opportunity.
• Comprehensive medical, dental, and vision benefits.
• 401(k) with company match.
• Paid time off and company holidays.
• Continuing education and professional development opportunities.
• Remote work flexibility.