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Remote Speech Analytics Analyst: Uncover Customer Insights

capacity

Saint Louis, MO
  • Remote job

Capacity, an AI-powered support automation platform, seeks a Speech Analytics Analyst to partner with customers and turn conversations into actionable insights across care, sales, quality, and operations. The role focuses on configuring the speech analytics platform and delivering voice-of-the-customer intelligence. You will help improve customer engagement models, shape AI solutions, and create dashboards. #J-18808-Ljbffr capacity

Vacancy posted 2 days ago
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