Research Study Coordinator, MRI Access Program

Company Description

The Multiple Sclerosis Association of America (MSAA) is the leading resource for the MS community, improving lives today by delivering vital services and compassionate support, while advancing access, research, and innovation to strengthen the MS community for tomorrow. Founded in 1970, MSAA is a national nonprofit organization and offers free programs that help the MS community take proactive steps toward better health and quality of life, including equipment distribution, cooling products for symptom relief, and a Helpline. The organization meets all Better Business Bureau (BBB) standards, holds Platinum Level Status with GuideStar, and is a member of America’s Charities. MSAA is also a founding member of the Multiple Sclerosis Coalition, collaborating with other organizations to maximize resources and impact for the MS community. Additional information about MSAA’s mission, programs, and ways to get involved is available at mymsaa.org.

Summary

The Research Study Coordinator, MRI Access Program, independently manages day-to-day coordination and execution of study activities, ensuring participants are appropriately enrolled, consented to, followed, and supported throughout the study. The Research Study Coordinator works closely with MSAA colleagues and external study partners to maintain protocol compliance, data quality, participant safety, and regulatory adherence.

This is a remote position, preferably in the EST or CST time zone.

Salary starts at $65,000, commensurate with relevant background and experience.

Full health and welfare benefits package.

Responsibilities

• Monitor the screening and enrollment platform for interested participants and provide support as needed.
• Conduct and document informed consent discussions and ensure consent is completed according to study requirements.
• Coordinate participant onboarding, assessments, surveys, and follow-up activities.
• Track participant progress and ensure study activities are completed according to the protocol and study schedule.
• Review study records for completeness, accuracy, and consistency.
• Resolve routine data queries and follow up on missing, incomplete, or inconsistent information.
• Maintain study documentation, regulatory files, and required study records.
• Monitor participant compliance with study procedures and escalate issues to the PI when needed.
• Ensure study activities align with protocol requirements, informed consent, privacy requirements, and applicable regulatory standards.
• Contribute to the development of study-related documents, materials, and/or publications.
• Participate in MSIN research program discussions and, as needed, assist with coordination of the MSIN research program.
• Perform other related duties as assigned.

Requirements

• Interest in the development of health information technology, chronic complex disease, MS, management and/or health informatics.
• BA/BS degree or equivalent coursework or certification; MPH or MSc preferred.
• Minimum 5+ years of professional experience supporting research studies or registries.
• Strong written and verbal communication skills. Spanish fluency a plus.
• Flexibility to participate in calls with colleagues in international time zones.
• Experience with vulnerable populations & certified training in Human Subjects Protection is required.
• Extremely well-organized and skilled at managing multiple processes and priorities in an active environment.
• Experience with Microsoft 365.
• Comfortable with dynamic technology and platforms, and eager to learn and adapt to evolving technology.
• Excellent quantitative and qualitative data analysis skills.
• Self-motivated and eager to learn and enjoy collaborating with others.
• Friendly, personable style, with strong interpersonal skills.
• Thrives in a remote-based environment and takes initiative to collaborate with others.