OP Nurse Coordinator I

Join UPMCUPMC is committed to delivering Life Changing Medicine. Become part of our team today!This role supports patients throughout the pre-surgical process, ensuring they are fully prepared for upcoming procedures. The Registered Nurse works closely with surgery schedulers, surgeons, and CRNPs to advocate for patient needs, coordinate care, and promote a smooth and efficient surgical experience. This position is primarily phone-based, with a strong focus on communication, coordination, and patient coaching.ScheduleMonday – Friday, 7:00 AM – 4:00 PMNo weekendsNo holidaysResponsibilities:Demonstrates accountability for professional development to improve the quality of professional practice and patient careActively participates in shared governance, goal setting, and supports change initiatives to enhance quality of care and the practice environmentServes as a highly engaged and collaborative partner on the care team, responding readily to team member needs for support and partnershipParticipates in initiatives that improve patient care and the professional practice environmentAdapts to change and demonstrates flexibility throughout the change processProvides oversight of the practice environment, assisting all disciplines and directing clinical and administrative activities as neededDemonstrates leadership by supporting new nursing staff, patient information coordinators, medical assistants, and office assistants in daily patient care operationsFormulates patient-centered goals and plans of care in partnership with patients, addressing individual and holistic needsTriages patient situations and coordinates care with physiciansAssists physicians with all aspects of patient care, including assessment, evaluation, and educationProvides holistic, continuous care, maintaining responsibility for the patient beyond individual office or procedural visitsEnsures appropriate outpatient follow-up to support patient health between visitsServes as the primary nursing resource for assigned patient caseloadCoordinates care across settings, including collaboration with home care and external support servicesDevelops and maintains productive internal and external relationships through accountability, enthusiasm, and commitment to patients and colleaguesDemonstrates cultural awareness and promotes respectful, collaborative relationships among peersMaintains a healthy work-life balance and models effective time management and professional practicesCommunicates safety concerns and hazards to peers and leadershipSupports departmental leadership (Practice Coordinator or Practice Manager) with patient care planning, operations, and process improvementsActively participates in quality improvement initiatives and identifies opportunities to enhance care deliveryTakes personal responsibility for improving patient satisfaction and service qualityUtilizes evidence-based practice and research to support clinical care improvementsAssists with preparation for regulatory reviews, audits, and compliance activitiesServes as a patient advocate, representing patient needs to physicians and advanced practice providersEstablishes and maintains positive, caring relationships with patients, families, providers, leadership, and interdisciplinary teamsWorks effectively in a complex environment with changing priorities and multiple demandsDemonstrates strong clinical judgment, critical thinking, and problem-solving skillsApplies the nursing process and guides others in clinical decision-makingCommunicates effectively as a patient advocate and liaison across the care teamMaintains physical ability to meet job requirements, including mobility and patient assistanceApplies critical thinking to identify clinical, social, psychological, safety, and spiritual patient care needsCommunicates patient conditions clearly to care team members and collaborates on care recommendationsEnsures accurate, comprehensive documentation to support continuity of careAligns practice with organizational and professional standards to improve safety, quality, and patient satisfactionCreates a compassionate, patient-centered experience by building strong relationships with patients, families, and colleaguesApplies adult learning principles when educating patients, families, students, and new staffProvides thorough education to guide patients through their care both in-office and remotelyServes as the primary nursing liaison in developing and communicating the overall plan of careSupports the development of students, new staff, and colleaguesMay serve as a preceptor and assist with training and educational activitiesPromotes professional growth and fosters an environment of open communication, feedback, and continuous improvement.Demonstrates the knowledge and skills necessary to provide care and interact appropriately with patients across all age groups served within the assigned unit, applying principles of growth and development across the lifespan. Assesses and interprets patient data to identify age-specific needs and deliver appropriate care in accordance with department policies and procedures. Ensures care is aligned with patient condition, developmental level, and individualized care requirements.Minimum of three (3) years of nursing experience requiredBachelor of Science in Nursing (BSN) preferredLicensure, Certifications, and Clearances:Current licensure as a Registered Professional Nurse (RN) in the practicing stateCPR certification required based on American Heart Association (AHA) standards, including both didactic and hands-on skills demonstration, within 30 days of hireUPMC-approved national certification preferredBasic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)Registered Nurse (RN)Act 31 Child Abuse ReportingAct 33Act 34Act 73 FBI Clearance*Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state. UPMC is an Equal Opportunity Employer/Disability/Veteran