Order Management Deliver Operator

Job Title: Order Management Deliver Operator

Location: Cary, NC (Hybrid)

Employment Type: Temp (12 Months)

Industry:  Manufacturing

Compensation: $25.00-$28.00/Hour

Schedule: 40 Hours/Week (1 st shift)

About the Opportunity:

• Client is seeking a detail-oriented and customer-focused Order Processing Specialist to support accurate and timely order management from entry through fulfillment. 
• In this role, you will collaborate closely with sales teams, cross-functional partners, and customers to investigate open orders, allocate products, resolve order blocks, and ensure orders move efficiently through the fulfillment process.
• This individual will work across multiple systems, reports, and business functions to drive operational excellence, improve order flow, and resolve issues impacting fulfillment. 

Why You'll Love Working Here:

• Supportive, team-driven culture that values collaboration, transparency, and accountability.
• Opportunity to grow your career with a global workforce solutions leader serving multiple industries.
• People-first environment that encourages employees to bring their authentic selves to work.
• Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates.

Why This Opportunity is Exciting:

This role offers the chance to join a company that prioritises both people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally.

About Acara Solutions

Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

Sound like a good fit?

TODAY

What You'll Do:

• Manage customer orders and product allocations from entry through fulfillment.
• Investigate order blocks and determine root causes impacting order movement and fulfillment.
• Perform data cleanup and maintenance activities to improve data accuracy and operational efficiency.
• Work within systems such as SAP, Qlik, Excel, Winshuttle, and other business applications to support daily operations.
• Collaborate with cross-functional teams including Order Management, Supply Chain, Sales, Logistics, Customer Service, and Operations.
• Support system testing, process improvement initiatives, and operational projects as assigned.
• Deliver exceptional customer service by responding to inquiries and resolving issues promptly.
• Proactively engage with customers to educate them on processes and available service offerings.
• Develop expertise in multiple business systems and continuously expand knowledge of organizational processes.
• Adhere to company policies, procedures, and compliance requirements.
• Perform additional duties as assigned.

Job Requirements

What You'll Bring:

• High School Diploma or GED
• 1+ years of experience in customer service, data analysis, order management.

What Sets You Apart:

• They are comfortable working with Microsoft Excel and multiple business systems, with SAP experience, and have to learn new technologies and processes. 
• Strong organizational, problem-solving, and multitasking abilities are essential, along with excellent communication skills, attention to detail, and the ability to recognize, escalate, and resolve issues to support an exceptional customer experience in a fast-paced, team-oriented environment.
• Foster a positive team environment while supporting an excellent customer experience.
• The ideal candidate is naturally curious, enjoys solving complex problems, and thrives when digging into data to uncover root causes. 
• Experience working with order processing, reporting tools, or large data sets.
• Strong computer proficiency, including Windows applications; advanced Excel 
• Strong analytical and problem-solving skills with the ability to investigate issues independently.
• Excellent verbal and written communication skills, including prior phone-based customer interaction.
• Strong organizational abilities with the capacity to multitask and prioritize effectively.
• Team-oriented, flexible, reliable, and supportive in a fast-paced environment.
• Strong attention to detail and commitment to data accuracy.
• Advanced proficiency in Microsoft Excel.
• Experience with SAP, Qlik, Tableau, Power BI, Winshuttle, or similar business systems.
• Customer-focused mindset with strong collaboration skills.
• Strong organizational and time-management skills.
• Comfortable working independently while collaborating across multiple teams.
• Ability to quickly learn and navigate new technologies and systems.

Additional Information:

• Upon offer of employment, the individual will be subject to a background check.

After you , you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit.

The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you.

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.