Gate Attendant

Job Description

Job Description

Job Description

The Gate Attendant is responsible for controlling access to the warehouse facility by verifying the identity and purpose of visitors, contractors, and truck drivers. This role ensures the safety and security of the premises through thorough documentation, badge issuance, and communication with warehouse personnel.

Essential Duties and Responsibilities:

• Monitor entry and exit points to ensure only authorized individuals are granted access.
• Verify visitor and driver identification using valid government-issued ID.
• Issue visitor and driver badges, maintaining accurate records. Register visitors in the logbook or digital system, noting: Full name, company name, contract number, host employee, purpose of visit, time in and time out.
• Maintain visitor badges and ensure they are returned upon exit.
• Notify warehouse personnel or department contacts of visitor arrivals.
• Maintain clear and professional communication with drivers and visitors.
• Report any irregularities or unauthorized access attempts.
• Periodically check containers coming in and out of the facility.
• Truck and Driver Processing:
  • Record truck details including license plate, carrier, and cargo information.
  • Direct drivers to designated loading/unloading areas.
  • Ensure that yard safety protocols are communicated to each driver.
• Security and Safety Compliance:
  • Conduct routine checks of the premises and surrounding area.
  • Follow emergency protocols in case of incidents or security breaches.
• Report safety hazards or suspicious activity immediately.

Required Qualifications:

• High school diploma or equivalent.
• Previous experience in security or warehouse operations preferred.
• Strong communication and customer service skills.
• Ability to operate digital logging systems and radio communication devices.
• Knowledge of warehouse safety procedures is a plus.
• Attention to detail and accuracy in record-keeping.
• Ability to remain calm and professional in high-pressure situations.
• Strong organizational skills and the ability to multitask.
• Basic computer skills for log entry and reporting.

Physical Demands:

• Ability to stand for extended periods.
• Moderate lifting (up to 30lbs) may be required
• Manual dexterity for badge issuance and log entry

Work Environment:

• Primarily stationed indoors of the warehouse with periodic outdoor duties.
• Exposure to varying weather conditions when checking vehicles or conducting perimeter checks.

Travel Requirements:

• None

Equipment Used:

• Standard office equipment such as computers, phones, printers, radio, and fax machines. 

Supervisory Responsibilities:

• None

Benefits Offered:

• Medical/Dental/Vision Insurance- First of the month after 30 days of employment 
• 401K with company match 
• PTO and Holiday eligibility on the date of hire 
• Weekly Pay 
• Full Grant Tuition & Tuition Reimbursement 

Hayes Company/Knight Swift Warehousing and Fulfillment is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.