Product Owner
Collabera
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Days Left: 6 days, 3 hours left Apply Position Details:
- Job Type: Hybrid - Tue-Thurs in office (Mon and Fri Work From Home)
- Client: Banking
- Job Title: Customer Service Specialist
- Location: Tempe, AZ 85288
- Duration: 3 months initially; likely extension to 6+ months, with potential FTE conversion
- Schedule: Mon-Fri: Basic Business hours
- Start date: ASAP - Apply Now!
- Pay-range: $22-23/hr
- Participate in or provide support for low complexity initiatives within Customer Service.
- Review basic or tactical issues, policies, or procedures for which answers can be quickly obtained related to low-risk tasks and deliverables with narrower impact in Customer Service.
- Receive direction from supervisor and exercise judgment within defined parameters while developing understanding of function, policies, procedures, and compliance requirements.
- Provide information to client personnel in Customer Service.
- 6+ months Customer Service, Sales, Financial Services, or Contact Center experience.
- Strong communication, customer service, and sales skill.
- Outbound calling and lead/pipeline management experience.
- Strong organization, multitasking, documentation, and attention to detail.
- Stable employment history/proven job tenure.
- CRM experience; MS Excel skill preferred.
- Background in Customer Success, Sales Support, Business Banking, Client Services, Loan Processing, Account Management, or Operations/Referral Coordination.
- Experience with underwriting, contracts, documentation, or customer handoffs.
- call
- calling
- call center
- documentation
- customer
- underwriting
- sales
- communication
- Contact Center
- inbound
- outbound
- bank
- banking
- Finance
- Recruiter
- Phone
- Rahul Solanki
- View email address on click.appcast.io
- View phone number on click.appcast.io
Vacancy posted more than 2 months ago
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