Field Service Representative

Field Service Representative

As a Field Service Representative, you'll be on the front lines providing operations and maintenance expertise on water treatment systems for one of our customers from one of a variety of industries. This mission-critical role involves working on a variety of technologies, including media filtration, wastewater, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, and ultrafiltration (UF).

Duties & Responsibilities:

• Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed
• Carry out mechanical, electrical, and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
• Maintain inventory of spare parts and an adequate supply of chemicals and replacement parts
• Monitor and maintain chemical injection systems
• Perform analytical testing such as turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements
• Enter and complete work orders in Maintenance Program (MaintainX)
• Other duties as assigned

Key Characteristics:

• Conduct maintenance and calibration activities
• Consult with customer management and operation teams
• Excellent mechanical know-how and problem-solving skills
• Ensure contract compliance with volume and quality specifications
• Operate, monitor, and optimize equipment performance

Knowledge, Skills & Abilities:

Required

• 2 years of experience in Industrial, oil field, refineries, and/or chemical plants
• Mechanical, chemical, and/or electrical experience
• Mechanically inclined
• Basic computer skills (email, data entry, online training, EHS reporting)
• Able to lift 50lbs
• Clean driving record
• Strong communications skills

Education & Experience:

Required

• High School Diploma / GED / Home School Certification OR international equivalent 2+ years' experience of service/maintenance or equivalent in an industrial environment
• Current valid Driver's License

Preferred

• TWIC Card (it can be provided)
• Bachelor's or Associate's Degree in Science/Engineering (STEM) or technical certificate in Instrumentation, electrical, or mechanical

Working Conditions:

• 25% travel (training/other site visits)
• Hot, dirty, loud, moving equipment
• Working with chemicals for water treatment

We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We're an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we also offer competitive compensation and benefits.