Support Triage & Routing Coordinator (Zendesk)
Alchemy
Alchemy is seeking a front-line triage and coordination specialist to manage a queue of about 200 open tickets in the United States. You will read each ticket, determine its type, and route it to the appropriate expert within a three-day window. As a non-technical coordinator, you will not resolve content questions yourself but ensure clear communication with contractors and client stakeholders, maintaining steady workflow and escalation when needed. #J-18808-Ljbffr Alchemy
Vacancy posted 5 days ago
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