Assistant Community Property Manager - FT - Estancia Property

Assistant Community Manager - Pan American Properties, Inc. 

Position Overview:

Pay Rate: $25.00/Hour

• Property Name: Estancia Apartments
• Units: 100
• Property Address: 725 N. Fig St., Escondido, CA 92025
• Link to View Pictures/Learn More:   Estancia Apartments

Duties and Responsibilities:

At Pan American Properties the Assistant Community Manager is called upon to function in the following areas 1) establishing and promoting a community environment 2) be available to residents & assist their needs 3) perform administrative responsibilities 4) serve as the primary responsibility for the financial operations of the community by maximizing the income and controlling the expenses of the apartment community. 

Our Assistant Community Managers are customer service oriented, reliable, positive, energetic, and professional and perform with a commitment to apply their very best in a high-energy environment. 

• Demonstrate ability to understand financial goals, operate asset in owner’s best interest in accordance with company policies & procedures, and comply with Fair Housing, State and Federal laws 

• Ensure community is rented to fullest capacity by utilizing marketing strategies to attract prospective residents 

• Interpret, enforce, and explain the apartment lease and all policies proactively during check-ins and welcomes 

• Walk property and/or building to address safety concerns, maintenance items, pool or landscaping issues and cleaning needs 

• Ensure community is maintained to the best possible physical condition within the limits of the established budget 

• Review, report, and document all necessary maintenance requests 

• Ensure community appearance and repairs are noted and completed on a timely basis 

• Oversee and ensure all resident move-ins, move-outs, rent increases, and evictions are processed in a timely manner 

• Monitor conduct of residents to ensure compliance with house rules, regulations, and lease; enforcement of apartment rules, maintain written records, and report occupancy violations, disturbances and other infractions by tenants and guests 

• Responsible for assisting in managing daily operations of community related matters, by investigating and resolving resident concerns, and initiating corrective actions 

• Complete various daily and month-end reports including collection of rent, administration of late fees, three-day notices, and delinquency notices 

• Attend company trainings, provide input and direction, and develop action plans for community improvement 

• Ability and willingness to help transform the property into a luxury living space, which includes managing the coordination of large-scale construction projects and lease ups

Educational Requirements:

• High School Diploma or Equivalent (higher education preferred)

Skills, Training, or Qualifications:

• Minimum of 3 years of experience as an assistant community manager, assistant residential property manager, or highly relevant experience with consistent property management is required
• Lease-up experience is  desired, but not required
• Experience in managing luxury communities/properties is highly desired
• Bilingual in English and Spanish is not required but highly desired
• Strong computer literacy with knowledge of Microsoft Office Suite, including Excel, Word, and Outlook is required
  • Experience with tenant management platforms (Rent Cafe, Rent Manager, etc) and/or project/task management platforms (Asana, Monday, etc) is not required but definitely a plus!
• Experience in budget preparations and monthly reports preparation is highly desired
• Strong knowledge of landlord tenant law and regulations, including Fair Housing Laws is required
• Strong knowledge of maintenance operations as it relates to apartment communities
• Strong interpersonal and communication skills in order to interact effectively with prospects, residents, peers and management
• Effective administrative, organizational and time management skills

• Must be able to sit, stand, reach, bend, and stoop for extended periods of time. 

• Occasionally climb, bend, stoop, reach, lift and/or carry up to 10 pounds  

• Frequently operate computer equipment  

• Frequently use hands and fingers  

• Frequently speak and hear  

• Visual requirements including color, depth perception, and field vision 

• Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct 

• Ability to tolerate stressful situations 

• Ability to work under minimal to moderate supervision 

Required Background Screening/Reference Check:

A thorough background check and drug-screening will be conducted prior to placement. (A conviction may not necessarily disqualify you from employment from Pan American Properties, Inc.)

*Pan American Properties, Inc. provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made.