Senior Specimen Collector

Senior Specimen Collector

Location: Portland, Oregon

Schedule: Full time : Monday to Friday, 8am-5pm

Must be willing to travel nationwide in this role.

Help make a positive impact in your community!

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders.

The Senior Specimen Collector is a key role at Millennium Health. As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory. This position is a cross functional subject matter expert traveling 90% of the time to start new accounts and train new Specimen Collectors in the practice.

As a Senior Specimen Collector:

• Travel to new accounts to ensure proper set up and coverage

• Support onboarding of new Specimen Collectors in the practice

• Subject matter expert with Millennium's systems and processes

• Collect patient urine and/or oral fluid (saliva) specimens

• Process and package collections or shipping

• Serve as an intermediary between the practice / clinic, laboratory, LSA Leadership

• Record patient information, physician order details, and pertinent laboratory information

• Resolve specimen concerns with billing or patient information in ordering portal

• Order and maintain collection supplies inventory onsite

• Observe collection for Millennium Health specimens (when applicable)

• Driving from/to multiple facilities may be required

Senior Specimen Collector

Location: Portland, Oregon

Schedule: Full time : Monday to Friday, 8am-5pm

Must be willing to travel nationwide in this role.

Help make a positive impact in your community!

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders.

The Senior Specimen Collector is a key role at Millennium Health. As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory. This position is a cross functional subject matter expert traveling 90% of the time to start new accounts and train new Specimen Collectors in the practice.

As a Senior Specimen Collector:

• Travel to new accounts to ensure proper set up and coverage

• Support onboarding of new Specimen Collectors in the practice

• Subject matter expert with Millennium's systems and processes

• Collect patient urine and/or oral fluid (saliva) specimens

• Process and package collections or shipping

• Serve as an intermediary between the practice / clinic, laboratory, LSA Leadership

• Record patient information, physician order details, and pertinent laboratory information

• Resolve specimen concerns with billing or patient information in ordering portal

• Order and maintain collection supplies inventory onsite

• Observe collection for Millennium Health specimens (when applicable)

• Driving from/to multiple facilities may be required

Ideal Candidate:

• 6+ months of experience as a specimen collector or 1+ years of experience in the medical field, directly supporting patients preferred

• 2+ years of customer service experience can be considered in place of medical experience

• Phlebotomy experience preferred

• Demonstrated ability to navigate a smart phone and computer required

• Valid driver's license required

• Medical insurance/billing and/or familiarity with medications/diagnostic codes is a plus

• Ability to ensure HIPAA, HiTrust, Confidentiality and Compliance policy, procedures, and standards are always adhered to.

• Ability to ensure administrative, physical and technical cyber security controls are always adhered to.

• High School diploma or equivalent required

• Physical requirements: sitting 90%, walking 5%, standing 5%, lifting up to 20 lbs.

Benefits Offered:

• Medical, Dental, Vision, Disability Insurance

• 401k with Company Match

• Paid Time off and Holidays

• Tuition Assistance

• Behavioral and Health Care Resources

• Mileage reimbursement

• Salary Range: $20-23/hr.

• Salary offered is dependent on qualifications, experience, and geographical location.

Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Millennium Health is an Equal Opportunity/Affirmative Action Employer and E-Verify participant. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.