Sales Associate

Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Employee discounts Opportunity for advancement Paid time off Training & development Vision insurance Sales Associate Reports To: Store Manager / Assistant Store Manager Join a Team Where Your Energy, Personality & Customer Service Skills Matter Are you outgoing, motivated, and great with people? Do you enjoy helping customers find what they need while working in a fast-paced, team-oriented environment? If so, we’re looking for a Sales Associate who’s ready to make an impact. In this role, you’ll be the face of the store — helping customers, processing payments, supporting deliveries, keeping the showroom looking its best, and driving sales growth. Every day brings something different, and your ability to connect with customers and create a positive experience will help set you apart. If you’re dependable, customer-focused, and excited about growth opportunities, we’d love to have you on our team. What You’ll Do Deliver Outstanding Customer Service Greet customers warmly and help them find products that fit their needs Answer incoming calls professionally and direct customers appropriately Assist customers with orders, applications, and product questions Verify customer information and schedule delivery appointments Follow up with customers after delivery to ensure satisfaction and build long-term relationships Support Sales & Store Growth Help drive sales through excellent customer service and product knowledge Learn current promotions and advertising campaigns to confidently explain offers to customers Assist with in-store marketing and promotional efforts Contribute ideas to help attract new customers and grow the business Manage Payments & Customer Records Process customer payments accurately, including in-store, delivery, and mailed payments Maintain responsibility for balancing and handling the cash drawer Create and maintain organized customer files and rental agreements Enter customer information and agreements into the system accurately Maintain the Showroom Help keep the showroom clean, organized, and visually appealing Ensure merchandise is clean, tagged, functional, and ready for customer demonstrations Prepare returned items to be showroom-ready within company timelines Verify pricing and displays follow company standards Assist with Deliveries & Operations Prepare merchandise ahead of scheduled deliveries Help coordinate delivery routes for efficiency Track inventory accessories such as remote controls and owner’s manuals What We’re Looking For High school diploma, GED, or equivalent experience At least one year of retail, sales, or customer service experience preferred Strong communication and people skills Positive attitude and team-oriented mindset Ability to multitask and stay organized in a fast-paced environment Strong attention to detail and accuracy Ability to lift up to 75 lbs. Ability to handle customer concerns professionally and confidently Why You’ll Love Working Here Opportunity for growth and advancement Fun, energetic, and supportive team environment Hands-on experience in sales, customer service, and operations Every day is different — no boring routine The chance to build relationships and make a real difference for customers Work Environment This role includes active, hands-on work both in the store and occasionally in customer homes. Team members should be comfortable with: Standing, walking, bending, lifting, and moving throughout the day Working with cleaning supplies and equipment Managing multiple responsibilities and adapting quickly Occasional overtime or flexible scheduling as needed Attending company training sessions for continued development Ready to Grow With Us? If you’re enthusiastic, dependable, and ready to build a career with a company that values great customer service and teamwork, apply today and become part of our growing team.