Patient Supply Associate

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke HomeCare & Hospice Pursue your passion for caring with Duke HomeCare & Hospice, which offers hospice, home health, and infusion services across the region, as well as serves as the home of the Duke Caregiver Support Program. Team members work closely with a patient’s physician to provide comprehensive, individualized care in the comfort of their home or at our inpatient hospice facility in Durham, NC. Location: 12 Moore Drive (Note: No paid parking required / Free parking) Work Schedule: Monday – Friday, 9:30 AM start time. On-Call Requirements: After the first 5‑6 months, the role requires being on-call one weekend every 5‑6 weeks. Occupational Summary Coordinate and perform a variety of tasks relating to the ordering, receiving, record‑keeping, and distribution of required patient care supplies for assigned Duke Hospital inpatient or support units to ensure adequate inventory. Key Responsibilities Order, receive, store, inventory, and distribute a variety of supplies for an assigned area in accordance with established policies and procedures. Transmit requests for items to Materials Management using the data terminal. Periodically inspect supply carts to ensure all items are in assigned locations; safely remove, replace, and report any expired items or sterile items with broken packaging. Regulate and track property assigned to the team, including carts, shelving, labeling materials, and notebooks; monitor the use of assigned team property. Maintain an interface with professional and administrative personnel to coordinate supply activities and resolve problems; inform the central distribution manager of any problems or complaints. Recommend cart inventory additions and deletions to professional and/or administrative personnel based on monthly usage figures. Assist in planning, scheduling, and assigning tasks to a team of Patient Supply Clerks. Assist in the training of new personnel and conducting semiannual appraisals of team members. Perform other related duties incidental to the work described herein, including moving supplies across home care hospice facilities. Knowledge, Skills, and Abilities Decision Making: Proven ability to be a strong, independent decision-maker in a fast-paced environment. Communication: Excellent verbal and written communication skills to effectively interface with staff and leadership. Teamwork: Highly collaborative team player with a willingness to support peer training and daily operations. Minimum Qualifications Education: Work requires the ability to screen, evaluate, and log information from requisitions and to complete daily operational paperwork, generally acquired through a high school education. Experience: One year of experience in a hospital material control or related setting to acquire sufficient knowledge of products, advise users, and suggest substitutions; OR an equivalent combination of relevant education and/or experience. Licensure/Certification: A valid North Carolina Driver’s license may be required. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. #J-18808-Ljbffr