Data Analyst - Student Success

Data Analyst - Student Success Fox Valley Technical College Job Category Regular Management FVTC Worksite Appleton Main Campus Hours Per Week 40 Fox Valley Technical College celebrates diversity, supports equity and inclusiveness, and encourages individual expression in our workplace. Job Description Summary The Student Success Data Analyst provides advanced reporting, analysis, assessment, and decision support for the Student Services division. The position develops and maintains reports and analytical tools using Workday and other approved data sources; identifies trends affecting recruitment, enrollment, retention, persistence, and student success; and translates complex information into clear, actionable recommendations. Working closely with Student Services leaders, College Strategy, Academic Instruction and Programming, Information Technology, and other institutional partners, the Data Analyst helps departments define meaningful measures, evaluate programs and processes, investigate operational and strategic questions, and assess the impact of improvement efforts. The position supports divisional decision-making while adhering to institutional data governance, reporting standards, survey protocols, privacy requirements, and established definitions. The Data Analyst serves as the primary Student Services partner for applying institutional data to divisional priorities and communicating the Student Services impact on student outcomes. Job Description Essential Functions and Responsibilities The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily to be qualified for the position. Other duties may be required and assigned. Student Success Analytics & Decision Support Provide analytical support to Strategic Enrollment Management and Retention committees. Analyze recruitment, application, admission, registration, enrollment, persistence, completion, and stop-out patterns. Conduct cohort, funnel, trend, segmentation, and equity analyses to identify barriers, disparities, and opportunities for intervention. Develop forecasting models, risk indicators, and scenario analyses to support enrollment planning and resource decisions. Analyze program demand using factors such as application volume, applicant eligibility, application-to-seat ratios, enrollment yield, historical fill rates, wait time, unmet demand, student attrition, program capacity, and labor-market information. Assist leaders in evaluating high-demand programs and monitoring the effects of high-demand program processes. Investigate emerging operational questions and translate findings into potential actions. Develop methods for measuring the effectiveness of student-success interventions over time. Advanced Reporting & Data Infrastructure Design, develop, validate, document, and maintain advanced Workday reports, dashboards, calculated fields, and related reporting tools. Integrate information from approved institutional systems and data sources. Develop repeatable reporting processes to reduce reliance on manual spreadsheets and one-time data requests. Maintain a Student Services report inventory, reporting calendar, and documentation of methodologies. Partner with College Strategy and enterprise systems staff to validate data definitions, resolve discrepancies, and ensure consistency. Evaluate existing reports and processes for accuracy, usability, duplication, and opportunities for automation. Assessment & Continuous Improvement Provide consultation to Student Services departments in developing outcomes, measures, assessment plans, and improvement strategies. Help departments distinguish among operational metrics, service-quality measures, student-learning outcomes, and student-success outcomes. Support divisional assessment of Institutional Learning Outcomes. Coordinate with academic assessment partners to establish feedback loops between Student Services and faculty. Assist departments in analyzing assessment results and documenting evidence used to improve services, processes, programs, and the student experience. Track improvement initiatives and evaluate whether implemented changes produce intended results. Support Student Services contributions to accreditation, strategic planning, annual reporting, and institutional effectiveness efforts. Data Storytelling & Communication Translate complex analysis into concise reports, presentations, dashboards, visualizations, executive summaries, and decision briefs. Develop a coherent narrative demonstrating Student Services contributions to institutional priorities. Produce or coordinate a division-wide Student Services impact report. Create reusable reporting templates for departmental and divisional use. Present findings to audiences with different levels of data literacy. Build data literacy within Student Services. Clearly distinguish findings, assumptions, limitations, correlations, and recommendations. Data Governance & Institutional Collaboration Serve as a liaison among Student Services, College Strategy, Instruction and Academic Programming, and enterprise systems staff. Follow established data-governance standards, institutional definitions, security protocols, and approval processes. Ensure appropriate handling of student information under FERPA and other privacy requirements. Coordinate divisional survey needs with CSEII. Help departments prepare focused, well-defined data requests. Participate in relevant committees and workgroups. Non-Essential Functions and Responsibilities Participate in appropriate committee assignments Minimum Qualifications Bachelor's degree in data analytics, business intelligence, higher education, social science, statistics, information systems, business administration, or a related field. Master's degree preferred. At least four years of relevant experience in reporting, analytics, institutional research, assessment, business intelligence, or decision support. Demonstrated experience developing reports from an enterprise information system, student information system, ERP, or complex relational database. Advanced skill in data extraction, analysis, validation, and visualization. Experience analyzing large and complex datasets with a high degree of accuracy. Demonstrated ability to translate data into findings and actionable recommendations. Experience developing dashboards, recurring reports, or decision-support tools. Knowledge of quantitative research, assessment, or program-evaluation methods. Strong written, verbal, visual, and presentation skills. Ability to communicate effectively with both technical and nontechnical stakeholders. Demonstrated ability to manage multiple priorities and work across organizational boundaries. Experience handling sensitive and confidential information. Licenses, Certifications, and Other Requirements Strong research, critical thinking, and project management skills. Proven analytical skills and ability to think strategically. In evaluating candidates for this position, Fox Valley Technical College may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position. Work Environment Work will be completed in a hybrid environment, both in person and virtually. Work is typically performed indoors in an office setting. Physical Requirements Sitting: Extended periods while working on computer systems and attending virtual meetings. Mobility: Occasional movement within office environment for meetings and collaboration. Lifting and Carrying: Ability to lift and carry items up to 20 pounds occasionally. Fine Motor Skills: Frequent use of hands and fingers for typing, mouse operation, and handling documents. Repetitive Motions: Regular typing and computer work requiring repetitive hand and wrist movements. Communication: Clear verbal and written communication required for interaction with staff and stakeholders. Vision: Ability to read screens, printed materials, and perform data analysis accurately. Cognitive/Analytical: Strong problem-solving and decision-making skills required for system oversight and troubleshooting. EOE/ADA Statement Fox Valley Technical College (FVTC) is an Equal Opportunity Employer (EOE). In compliance with the Americans with Disabilities Act (ADA), FVTC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Nothing in this job description limits management's right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change. Additional Information Starting Range: $79,500 - $93,500 per year. Pay is based on a multitude of factors, including experience, qualifications, education, relevant certifications, internal equity, and market data. Note: Internal applicants' wage will be based upon the applicable compensation guidelines. medical, dental, and vision insurance retirement contributions to the Wisconsin Retirement System and 403(b)/457 plan options paid time off sick leave holidays bereavement leave recess periods life and disability insurance options for additional coverage flexible schedules or remote work options (for some positions) wellbeing programs professional development opportunities including training, certifications, and tuition reimbursement onsite health and wellbeing clinic dental clinic fitness center Parent/Child Center (onsite child care) library café printing services Trilogy Salon & Spa Fox Valley Technical College is an Equal Opportunity/Affirmative Action institution, providing equal opportunity to all persons, including members of underrepresented racial and ethnic backgrounds, females, veterans and individuals of all abilities. For questions regarding the College's nondiscrimination policy, contact: Rayon Brown - View email address on click.appcast.io (Affirmative Action), View email address on click.appcast.io (sex-based discrimination or harassment), or Dan Squires - View email address on click.appcast.io (Disability related discrimination). #J-18808-Ljbffr