Warehouse Lead/ Returns Logistics Specialist

Warehouse Lead/ Returns Logistics Specialist Join to apply for the Warehouse Lead/ Returns Logistics Specialist role at Durst Image Technology U.S. Durst Image Technology has been an industry leader in Digital Imaging for over 80 years. Established in 1936, Durst is a fast-growing company based in Rochester, NY that sells and services large format, label, and corrugated ink jet printers in North America. Our customers are commercial service providers and industrial enterprises, with products requiring printer surface design. We are a financially strong, growing company with products and technology that are on the cutting edge of the digital printing market. Durst prides itself on its continued personal and professional development, and its place in the market as a Premium Brand. Why you’ll want to work here The work environment is a blend of laid back learning and collaboration with a strong work ethic. Leaders are respected for leading by example. Durst prides itself on continued personal and professional development. Why we need you The Warehouse Lead/Returns Logistics Specialist will provide leadership and oversight to the warehouse team, ensuring proper documentation and identification of all contract and warranty service parts and consumable material being returned from customers and Field Service Technicians. This role is responsible for driving process improvements, coaching team members, and maintaining efficient operations. What you will be doing Lead, train, and mentor warehouse team members. Monitor warehouse productivity and coordinate logistical processes. Create, implement, and follow standardized processes to ensure accuracy and efficiency. Identify and process incoming material returns, and ensure paperwork and system transactions are completed. Process all Return Material Authorizations (RMA) activities to ensure timely customer credits while protecting company interests. Work with cross-functional teams to provide material feedback to continuously improve and maintain standards and procedures. Prepare required paperwork for return of unused, warranty, and repairable material. Maintain a neat, organized working area. Perform other duties as assigned, including: Shipping; Receiving; Cycle counts; Warehouse maintenance. The physical demands of the job — Capable of pushing, pulling, and/or lifting 50+ pounds during the workday; able to stand, walk, bend, and/or reach throughout the workday. What we are looking for 2+ years of management or supervisory experience in a warehouse or logistics environment. Enforce standardized procedures, and implement changes to continuously improve established procedures. Strong analytical and problem-solving skills. Critical thinker with the ability to make sound decisions in real time. Effective communication with internal and external customers. Technical proficiency with computers; able to navigate multiple platforms and systems. Familiarity with Outlook and Microsoft Office. Working knowledge of UPS WorldShip and FedEx Ship Manager. Familiarity with SAGE/MAS and Astea. Safety conscious with strong attention to detail. Flexibility to adapt with changing requirements. High School Diploma or GED preferred. Paid Time off (PTO); Paid Holidays; Year-end bonus. Medical, Dental, Vision Insurance Options (eligibility required); 401K Retirement Plan (eligibility required). Salary range: $20-$28/hour. Total compensation includes base salary and bonus opportunity, plus additional compensation for on-call rotation. Also: 401k with match, medical/dental/vision group benefits, life insurance and company-paid short-term and long-term disability coverage. Schedule Monday through Friday, hours vary between 9:00am to 7:30pm After-hours on-call via rotation Overtime as needed Durst Image Technology US LLC and Vanguard Durst Digital Printing Systems LLC are committed to equal employment opportunity and to providing a workplace free from harassment and discrimination. Employment type : Full-time Seniority level : Mid-Senior level Job function : Management and Manufacturing Industry : Printing Services Note: This posting reflects the job description for the Warehouse Lead/Returns Logistics Specialist role and may be updated periodically. #J-18808-Ljbffr